Pei Wei Asian Kitchen

Located in a prime location, Pei Wei Asian Kitchen offers a culinary journey through diverse and flavorful Asian-inspired dishes.
From traditional favorites to innovative creations, their menu caters to every palate.
However, while the customer service is commendable, maintaining cleanliness is crucial for ensuring a pleasant dining experience, cause with a steady stream of customers, the need for a spotless environment becomes evident.
During my visit, I had the pleasure of interacting with Kymani Clarke, the assistant manager, whose warmth and attentiveness added to the overall positive experience.
Kymani's dedication to customer satisfaction was evident throughout my stay, making me feel welcomed and valued.
However, I couldn't help but notice the occasional lapse in cleanliness, which detracted from the otherwise enjoyable atmosphere.
As a popular dining destination, Pei Wei Asian Kitchen has the potential to excel further by prioritizing cleanliness alongside their exceptional service and delicious offerings.
With a commitment to maintaining a pristine environment, they can ensure that every customer's visit is met with the highest standards of quality and satisfaction.

Owner response

I am completely disgusted!!! What the hell is this chicken? I am sure this is not what the pad thai is supposed to come with.
It was very thin and tasted hard with some residue almost like they recooked someones left over.
I am pregnant and I got scared , did not finish.
Called the establishment and the young man informed it comes with white steamed chicken.
I dont know what the hell this is….!!! I hope its not what I think it is.
I looked all over their menu and still cant find what chicken this is….

Owner response

Pei Wei is a fantastic food restaurant that offers a delightful blend of Asian flavors and modern twists.
Located in a bustling area, the restaurant provides a cozy and inviting atmosphere, perfect for a casual lunch or dinner. Upon entering Pei Wei, I was immediately greeted by friendly staff members who guided me to a comfortable booth.
The restaurant's interior is tastefully decorated with Asian-inspired artwork and warm lighting, creating a pleasant ambiance. The menu at Pei Wei is extensive, offering a wide range of options for both meat lovers and vegetarians.
I decided to try their famous Orange Chicken, and I was not disappointed.
The chicken was perfectly cooked, tender, and coated in a tangy and flavorful orange sauce.
The dish was accompanied by a generous portion of steamed rice, which complemented the chicken perfectly. In addition to the Orange Chicken, I also tried their Mongolian Beef, which was equally delicious.
The beef was tender and cooked to perfection, and the sauce had a perfect balance of sweetness and spiciness.
The dish was served with a side of crispy and fresh vegetables, adding a refreshing element to the meal. One of the highlights of dining at Pei Wei is their customization options.
They offer a "Create Your Own" section on the menu, allowing customers to choose their protein, sauce, and vegetables.
This feature is perfect for those with specific dietary preferences or restrictions, ensuring that everyone can enjoy a meal tailored to their liking. The service at Pei Wei was exceptional.
The staff members were attentive, knowledgeable, and always ready to assist with any inquiries or requests.
The food was served promptly, and the portion sizes were generous, ensuring that I left the restaurant feeling satisfied. Overall, Pei Wei is a fantastic food restaurant that offers a delightful dining experience.
From their flavorful dishes to their friendly staff, everything about this restaurant exceeded my expectations.
Whether you're craving classic Asian flavors or looking to try something new, Pei Wei is definitely worth a visit.

Owner response