Papa Murphy's | Take 'N' Bake Pizza

The Taco Grande pizza i bought was terrible.
I have purchased this many times in the past & it was delicious.
This time it was the worst pizza I ever had.
The staff was friendly and quick but the pizza sucked.
I would not recommend this pizza to anyone & will not return.
Totally disappointed!

Owner response

I ordered online.
Came to pick up my order only to find they didn’t have the items I paid for.
No biggie but please refund me.
The teenagers working didn’t know how to operate the register, told me they would refund me but couldn’t produce a receipt.
“Trust me bruh, you’ll get your money back.” Uh, no.
I would like proof that you did.
“I’m a new manager and I don’t know how to print receipts.” I asked him to get another employee to help.
Other employee came out to tell me they “don’t do that here.
We’ll refund you, I promise.” No, that’s not how this works.
In the meantime, his co-worker comes out and starts dropping F-bombs to me, in front of my elementary school aged child.
Two customers walked out without ordering after the f-bombs started.
20 minutes later, lo and behold, they somehow managed to print a receipt.
Must’ve been magic. Entire restaurant is filthy.
Food on the floor.
Floor so dirty it’s black in the waiting area.
Super glad that we didn’t get food for them, in the long run.
Wish it would allow me to post pictures.

Owner response

I placed an online order to be picked up at 3:45 and wait till 4:15 to pick it up.
They were very busy because it is obviously a $10 large pizza Tuesday.
The pizza is very good.
I would give them five stars but because of the wait I cannot do so.
Food is awesome Pizza is great but if someone's to order at early in the day they should have that food ready for them when they get there on time.
I know that they're busy on Tuesdays but when you order at 12 for 3:45 you shouldn't have to wait till 4:15 to pick that up.
Enjoy and understand that you're going to wait on their $10 Tuesdays.