Panera Bread

So I walked into this establishment to get some food, as soon as I walked through the doors the worker by the name of Cynthia said "are you going to order" which I said yes, thought this was an odd question since I had just walked through the doors at 6pm.
I asked what time they close and she said 8.
I realized after thinking about it that walking in with my backpack and bag with my ice skates since I was ice skating next door that the workers looked at me and thought I was homeless....or "housing alternative" as some learning farther left may refer to it.
And I thought D@mn that was harsh do I look homeless? I had clean clothes and decent shoes and just showered this morning.
But still think I was profiled since I had walked in with a backpack.
While I sat to order on the app with my phone the lady who asked me if I was going to order was keeping an eye on me until the order was placed.
I couldn't help but notice while I was waiting on my food that this place really was looking quite poor, thought I would share pictures of the dirty drink area that had tons of liquid that had not been cleaned.
Looks like cleaning was not a priority in general when I used the restroom.
Also hand notes of areas being closed made the place look rather derelict.
Perhaps I am being a little judgemental, however I think one tends to feel that way when they are being questioned of their validity as a consumer in this capitalistic distopia where your worth is clearly valued by "are you ordering?"

Disappointing Experience I am a regular customer at Panera Bread and have generally had positive experiences in the past.
However, I had an unfortunate incident with my most recent order that I feel compelled to share. I ordered a meatless sandwich and a separate tuna salad.
Regrettably, the tuna was mistakenly added to my meatless sandwich, making it inedible for me.
This was particularly disappointing as I had been looking forward to my meal and it was a clear mix-up in the preparation. I understand that mistakes can happen, especially during busy hours, but I believe this could have been avoided with a bit more attention to detail.
I would appreciate it if the staff could be more careful in the future to ensure that all customer orders are prepared correctly. I value the quality and service at Panera Bread, and I hope that providing this feedback will contribute to improving the customer experience.
I would also appreciate it if you could address this issue and ensure it does not happen again in the future. Thank you for taking the time to read my review and for your attention to this matter.

: Dissatisfaction with Food Quality and Customer Service I am writing to express my disappointment regarding my recent visit to one of your locations.
As a regular customer, I have always appreciated the quality and taste of your food.
However, my experience this time was quite unsatisfactory. I ordered the Pick 2 combo as a to-go meal, and I noticed a significant discrepancy in portion sizes compared to dining in.
The items I received were noticeably smaller, which left me feeling dissatisfied and shortchanged.
Consistency in portion sizes is crucial, regardless of the dining option chosen. Furthermore, I must bring attention to the poor customer service I encountered during my visit.
The staff seemed rushed and inattentive, failing to provide the usual level of service I have come to expect from Panera Bread.
It was disheartening to feel like my order was not given the attention it deserved. Considering these issues, I would like to request a refund or a credit back for the unsatisfactory experience I had.
Alternatively, a coupon for a future visit would also be appreciated as a gesture of goodwill.
As a loyal customer, I believe it is essential to address these concerns to ensure that the high standards Panera Bread is known for are maintained. I value the quality and taste of Panera Bread's offerings and have always recommended it to friends and family.
I sincerely hope this experience was an exception, and I can continue to enjoy the excellence that Panera Bread is renowned for. Thank you for your attention to this matter.
I look forward to your prompt response and resolution. Yours sincerely, Lenasia Walton