Chinese restaurant, Asian restaurant, Restaurant
Last week we ordered delivery and upon opening one of the containers I noticed a sliver of metal in the food. My kids had already started eating and it really made me nervous that they might have ingested another piece of metal that I didnât have a chance to catch. It looks like a piece of a wire brush or abrasive cleaner that came off while cleaning the grill. Iâll attach the photos. We ended up throwing out the food and I made a formal complaint to the restaurant chain via their website. Itâs been about 5 days and I havenât heard anything back. Pretty disappointing and I doubt weâll be coming back.
Hey I have someone who has an allergy to shrimp, should I let you know that? âUh we cook everything in the same wok so itâs probably not the best place to order from if you have a shrimp allergy..â Family owned smaller restaurants whom offer the same plates are more than willing to accommodate.Shame on a big brand turning away a customer for being less accommodating.Ordering four meals and left with no food due to our fourth family member having an allergy to one ingredient.Even if I had to wait extra time to get their food cooked separately⌠but no alternatives were offered.Disappointing and though I donât have an allergy, this makes me not want to order from this company.I usually order once a week from them since I work less than a mile a way.
Glad to have a location nearby! This place has a clean and simple Asian American flavor and decent prices for the quality and portions.The service is always friendly, and the drive-through is super fast.The bigger plate was just enough for a good supper and some leftovers for later.It was tasty!
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