Panda Express

Name: Panda Express
Address: 270 Oak Park Dr, Dallas, Texas, 75232, US
Telephone: (214) 281-8099
Price range: $
Rating: 3.60

Restaurant, Chinese restaurant

Panda Express on Oak Park Drive in Dallas brings a casual vibe perfect for comfort food lovers seeking a quick bite. While the extensive menu offers favorites like orange chicken, experiences can be hit or miss. Many diners appreciate the friendly service and quick options, which include dine-in, drive-through, and delivery. However, some have voiced concerns over inconsistent food quality. With convenient wheelchair access and a family-friendly atmosphere, it caters to groups and solo diners alike, making it a convenient choice for lunch or dinner.

Contact Info

Location: 270 Oak Park Dr, Dallas, TX 75232
Phone: (214) 281-8099
Price range: $

Opening hours

Monday: 10 am-10:30 pm
Tuesday: 10 am-10:30 pm
Wednesday: 10 am-10:30 pm
Thursday: 10 am-10:30 pm
Friday: 10 am-10:30 pm
Saturday: 10 am-10:30 pm
Sunday: 10 am-10:30 pm

Other Business Hours

Drive through

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-10:30 pm
Saturday: 10:30 am-10:30 pm
Sunday: 10:30 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Drive-through
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Comfort food
Quick bite
Small plates

Lunch
Dinner
Catering
Seating

Toilets

Casual

Groups
Tourists

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free parking lot
Plenty of parking

Food & drink

Vibe

Street View

Add Your Review

Reviews

Order two plates with double orange chicken.
The chicken was dark, tough and looked burned.
I took the orders back to the restaurant and ask for another order because of the issues.
I was told all the orange chicken looked like that, but that it was fine.
She said her manager thought the same things but tasted it and said it was fine.
I am a long time customer of Panda Express and I have never seen the chicken this dark.
So I requested a refund, the cashier said ‘they’ don’t give refunds.
I asked her how are you going to tell me I can’t get my money back, she said that is what she was told no refund because the drawer would be short.
I told her I paid with my card.
Then she said she wouldn’t know how to refund a card.
I asked was that a Panda Express policy and she said their location’s policy, but she doesn’t know about other locations.
I then asked for a manager, she told me she was not a manager but she was in charge.
Savanna was very nice but I was very disappointed in the food and how the situation was handled.

I didn't like the services, food or the environment.
The manager was rushing me to, as well as giving me the wrong order.
The food black pepper chicken was overcooked n mushy.
The fried wasn't good or flavorful.
They didn't have any sauces.

Had the best customer service once I walked in I was greeted with a welcome by Jonell he took my order and helped me.
He explained to me some items I had an extra charge.
I want to thank him for such a good customer service.
I will definitely be coming back, the whole staff was nice and sweet.
It was really organized and cleaned.
Recommend everyone to this location.
The food was really good.