Sonic Drive-In

It's late they are about to close, I have taken that into consideration when making this post....
But that shouldn't mean customer service should lack.
If you don't want to serve customers properly then CLOSE!! I have been order Strawberry Limeades for years, this is the first white one I have EVER been given.
To get home and see there is a few strawberries in it.
This is so sad.
I will not return to have my money taken for no quality in food nor service.

Owner response

The food was absolutely amazing 🤩 5⭐️ the workers are very genuine and friendly the Manager Orlando is extremely professional kind and a man who goes the extra mile to please a customer respect is everything where I’m from and he certainly show much respect I felt like I was apart of the family when I lift this establishment.
I could have stopped at 9 different places before I came to this one but I will always come back here

Owner response

Not friendly at all.
When I paid for my drinks and the young lady put the money in her pocket and handed me the drinks but did not give me my change or receipt back.
I asked her for it and she only handed my change and I asked for my receipt and left.
While leaving the parking lot I looked at my receipt and it was not my receipt.
It was another person's credit card receipt and it was more that my transaction.
I don't know what is going on at this location but watch your money, check your receipts.
They need to be looked into for thief.
This is foolishness and we wonder why we can't have nice wholesome restaurants in our areas.
Not trying to make anyone lose their job but they need to be talked to firmly about this situation.
I won't be going to this location again.

Owner response