Steak house, American restaurant, Australian restaurant, Bar, Bar & grill, Gluten-free restaurant, Takeout restaurant, Restaurant
Great place to eat!! The food was delicious and filling!! Our server, Kip, was so nice and attentive and suggested great items! The restaurant was nice and cozy and not too loud that you could hear yourself talking! The drinks were also good!! I'll definitely be back!!
Owner response
Thank you so much for your amazing review! We're so happy that you enjoyed your meal at Outback Steakhouse and we thank you for choosing us in Virginia Beach.
This place was like a mystery dinner.You didn't know what you were getting.The host sat us and our server was Dietha.She took our drink order.My wife ordered a water with lemon and I ordered a sweet tea with lemon.The waitress comes back with a drink that was very dark had fizz and a lemon.The waitress gave me the water with no lemon and my wife the dark colored drink.We simply swapped but was suspecious of the drink.I gave the lemon to my wife.I took a sip and it was a Coke.So we notifed the waitress.She asked my wife if she wanted the Coke and that it was free.My wife said no and that she can't drink soda.She finally comes back with my sweet tea with no lemon.I told my wife that I have a feeling this isn't going to be good. We ordered the Bloomin Onion, which came out really over cooked.I then ordered the 8 ounce Filet Mignon and my wife got the Aussie 3 - Course Meal and our server entered in the order and repeated it back to us.Well when the meal came out.I looked at my steak and knew that wasn't a Filet Mignon, but at this point I was just ready to leave.I just ate the steak without complaining.It wasn't worth the wait to get another steak cooked.I just wanted to see what it was listed on the receipt. So we are finishing our meal and the waitress ask us if we wanted any dessert.My wife had to remind the waitress that her meal came with a dessert and that she wanted the cheesecake.At that time we requested a to-go box for the my wife's leftovers. The waitress came back with a to-go box and the cheesecake already in a to-go box.We wated to share the cheesecake, but we just took it home.The receipt did list a Sirloin steak and not a Filet Mignon.I am usually a really goood tipper but this waitress didn't deserve much of a tip.I wish I could give zero stars for service.I really was looking forward to that steak too and really thought about getting the lobstar too.Glad I didn't, probably would have got Fish and Chips instead.
Owner response
We always strive to deliver a 5-star experience and delicious food.We sincerely apologize that we let you down.Please feel free to reach out to us anytime to discuss your concerns further: https://www.outback.com/contact
Had my food delivered and they didn't include utensils or napkins I decided to try the chili and it was a little too salty for my liking and I love spicy so that wasn't the issue and I also ordered the shrimp and steak Alfredo which never has enough sauce but I ordered extra on the side which was a plus.They need to do better especially with their prices. I used to love Outback
Owner response
Thank you for choosing Outback Steakhouse in Virginia Beach and for leaving us this review! Your support truly means the world to us! We look forward to seeing you again, mate!
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