Nick The Greek

I went to Nick The Greek at Valley Fair, but not in my local area.
I have to say that they serve good Greek food there and the atmosphere is very nice for a place that’s small.
I’ve been going to Mediterranean restaurants, but want to go to the one that specifically serves Greek food.
The service is nice and fast especially for those who are on their lunch breaks.

I had a terrible experience at this location.
I placed an over $500 phone order the day before a big hospital event that I was providing lunch for.
I spoke the the employee and asked for the food to be ready at 11:45am the following day. I arrived at 11:45am and asked about my order.  I was told by one of the girls working the register that the order was being worked on.
After 20 min had gone by I asked again regarding the status of my order and the same girl told me that it would be another 10 minutes and that they were busy filling multiple orders.
I sat there waiting for the order watching 30 plus patrons enter and exit the store with their fulfilled orders.
I asked the girl again how much longer and she told me that she doesn’t know and again there were a lot of other orders to fulfill.
I told her that I should get a discount on my order and all she offered me in exchange was a free desert.  I asked her if I placed the order the day prior why my order was not being processed before all the other orders and she just shrugged. I sat and watched all of the orders being filled and picked up.
The entire lunch crowd entered and exited the store and it wasn’t until it finally slowed to a trickle around 12:35 that I literally saw them begin to put my order together.
As they were finally assembling the order I asked why they were just starting on my order now.
Her response was that they didn’t wait, they had the salad and rice ready ( I saw them preparing this as well just before 12:30.)  When I asked earlier how long it would take she could not tell me because they had not even started the order. I had a meeting scheduled at 12pm that I was over an hour late to because I did not finally leave the store until 12:50pm, over an hour after the scheduled catering pickup time.
The girl at the counter lied multiple times about the order and its status and because my card was charged already, took care of all of the incoming in-person and online orders until the crowd died down low enough to finally prepare my order.  I told her that I would like to speak to the manager and she only provided me with the card sitting in front of the register.
I asked her for her name which she refused to give me obviously knowing she was in the wrong on how the order and situation was being handled.
The icing on the cake was that even after making me wait over an hour, I discovered upon getting to my destination that she did not even supply me with utensils for my order. It has been about a month and have still received no response from a manager at the location to follow up on my terrible experience.

Very nice atmosphere, wasn't tasty, and the portion was way less than the cost.
Don't get me wrong, that was just my experience it could be different if you try it