New Wok

Unbelievable! I once enjoyed visiting this location.
It’s not a busy location because they don’t receive a lot of business and for that reason I would frequent them to help build their customer base, along with sharing their restaurant information with others.
That all changed.
I’d regularly order at least 2-3 entrees which would total about $30-$40.
I requested 4 duck sauces, which is no different than when I order from any other Chinese restaurant.
They’ve never charged me in the past, so I wasn’t aware of this policy.
The woman at the window said that would be $.59 each.
I was shocked!? I’ve never been to a Chinese restaurant that charges for condiments.
I was told that duck sauce is only for egg rolls not for what I ordered, which was a chicken fried rice meal and shrimp fried rice meal.
I’ve never heard of such thing.
My issue is that you have condiments reserved only for specific orders.
That’s not the way to conduct business.
If other Chinese restaurants did the same, trust me they wouldn’t have as large of a customer base.
Now I see why not many frequent your location.
I will advise others the same.
If I spend $30-$40 at your restaurant and have to pay for condiments there’s a problem with that policy.
I will never refer anyone here again.

Owner response

Very good food for a very decent price.
Got the combination Lo Mein with a spring roll and egg drop soup.
Order with extra spring rolls and came up to $13.
Service was a little slow through the drive-through, but it was very much worth it.

Owner response

Better than all the other chinese food in the area.
Very huge portions 5/5 quantity 4/5 quality.
Got ny food less than 15mins every time