New Ichiban

Our family has always enjoyed dining at this establishment, making it one of our favorite spots.
However, our recent lunch visit was quite disappointing.
While the food was decent, it lacked the quality we've come to expect.
The flavors were bland, and the chef's performance was significantly below par, far from what we've experienced in the past.
This was particularly disheartening as the chef's skill and showmanship are key elements of the hibachi dining experience. The staff's lack of enthusiasm was also evident, which impacted our overall experience.
Even our six-year-old daughter noticed, commenting that the restaurant didn’t seem particularly kid-friendly. Moreover, we observed staff in the rear of the restaurant handling ice with their bare hands, eating the ice, and then returning to handle it without proper hygiene, all while looking in our direction.
I might add that this is where our ice for our drinks came from and this raised serious concerns about food safety and cleanliness. I understand that dinner is your prime time, but it’s important to provide a welcoming atmosphere and quality service to all customers, regardless of the time of day.
I try not to complain about much and as previously noted this was one of our favorite spots, however, considering this experience, we might start looking for other options for our hibachi cravings in the future.

Quality is exactly the same every time— amazing.
I have eaten here over 30 times at this point and I love the wide variety of options.
From sashimi to hibachi everything has always been great.
I think the only thing I can say negatively about this restaurant is the water tastes weird.
Idk if it’s the filter or if the sanitizer water remains in these cups or what but the taste is little off putting.
Great place for special occasions also!

NEVER SEEN THIS ONE BEFORE: My daughter and I ate lunch there today.
We were seated at the Hibachi table with a group of schoolteachers.
At the end of the meal, the ladies noticed that one of them had not eaten her meal.
Without drawing attention to the situation, she simply responded that her meal had a hair in it.
When the bill came, she pointed it out to the waiter and said that she didn't feel that she should have to pay.
First, he told her to lift the napkin on her plate to verify that she had indeed not eaten the meal.
Then, he got the manager to come take the plate.
From my seat, I could see that the manager pulled the hair out of the food and began analyzing it.
Next, she came in and held it next to the customer's hair to show her that it was a curly hair rather than a straight one.
I should point out here that the customer was a black lady.
At this point, I became indignant and very vocal.
None of us had ever seen anything so low class.
How humiliating! I spoke with the manager before I left and convinced her to not charge the schoolteacher, but the damage had already been done.
How shameful! Nine people will never eat here again which is too bad because it used to be our favorite.