Pizza restaurant
My coworkers and I really liked this place.I ordered a salad with chicken off the lunch menu. I would definitely return here.Portions were large. A piece of pizza was huge.Service was quick, and the staff was very welcoming and friendly.
Owner response
Thank you for your kind words about our food, portions, and service.We're delighted that you found our salad with chicken satisfying and that our large portions and quick service met your expectations.We truly appreciate your support and look forward to welcoming you back soon!
Order pizza a few times.Asked for a well done pizza every time and this is what I get.I understand accidents happen.But after multiple orders.This is just ignorance.This time I even specified it was fine if it was burnt I just wanted it well done.Does this look well done? I ordered my pizza at 2pm they mark it made at 2:30 here I am at 2:45 just getting my pizza And it’s not even right! Update get home and the pizza isn’t even cut all the way.What is wrong with you people!
Owner response
We sincerely apologize for the repeated inconvenience you've experienced with your pizza orders.Your frustration is completely understandable, and we are truly sorry for the oversight.Providing the quality and service you deserve is our priority, and it's clear that we fell short on multiple occasions. We appreciate your feedback, and we are committed to addressing these issues to ensure improvements moving forward.If there's anything specific you'd like us to address or if you'd be willing to provide more details about your orders, please feel free to reach out to our customer service.We want to make things right and regain your trust. Again, we apologize for the inconvenience caused, and we appreciate your understanding.
We had a great time! They don’t play around when it comes to portions. Gluten free pizza available! Customer service was amazing - had a good time joking around and chatting with the hard working staff. Highly recommended.
Owner response
Thank you for the wonderful review! We're thrilled to hear that you had a great time with us.We take pride in our generous portions and are glad to offer gluten-free options.It's fantastic to know that you enjoyed the customer service and had a good time chatting with our hardworking staff.We truly appreciate your recommendation and look forward to serving you again at Napoli Pizza!
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