Pizza restaurant, Caterer, Ice cream shop, Restaurant
Find another place.Ordered delivery and the pizza that arrived was a joke.It was supposed to have extra cheese and extra pepperoni, it had neither.Wasn’t cut all the way through and was not made well done.There was so much corn meal on the bottom, that’s all you can taste.The sauce tastes stale and gave me heartburn almost immediately.I was only able to eat about half a slice because all the cheese and toppings had slid off and was soaked into the box.It looked like it was dropped.Not to mention it arrived ice cold.Set your delivery radius to a smaller size.I will never order again.
Owner response
Thank you for your review, Austin. We really appreciate the candid feedback and hate to hear that your food was not up to par.We appreciate the opportunity to learn from our mistakes and would like to make this up to you.Please email us at support@miciitalian.com. Thanks again for your honest feedback and we hope to talk to you soon. The Mici family
I order for food to be delivered.My food comes quickly and the delivery drivers are super nice.HOWEVER, WHO is checking the order before it leaves the restaurant??? My order has been missing food for the 3rd time.When I call, I get offered a $2.00 credit for my incomplete meal.This last time I called, the girl that answered didn't give her name and told me "We were busy".So, basically "Oh Well".I will not be ordering from this restaurant again.The food is not worth the hassle.Truly, how hard can it be?
Owner response
Stacey, thank you for reaching out to us.We are so sincerely sorry for your experience! Your feedback is valuable in helping us maintain our very high standards for customer service and we'll use this information as a training tool for our team. We'd love the opportunity to make this right! Please reach out to us at support@miciitalian.com. We look forward to hearing from you. The Mici family
Customer service was great! The atmosphere walking is a little strange just with the left wall being full of what looked like delivery bags.The pizza wasn't the best in town.My Margherita was soggy probably due to the fresh mozzarella not being dried off first and my basil was added before putting it in the oven which browns it and gives an off putting flavor.The pasta was good and so was the Gelato.I also got a regular cheese pizza and my husband wasn't a fan of the pizza sauce.He said his was kind of chunky which is fine for other people but he's weird about textures.There was also way too much corn meal at the bottom of the pizza.I may try this spot again just to see if it was an abnormal experience with the pizza.I really appreciate the fresh ingredients!
Owner response
Thank you for your review, Hayley. We really appreciate the candid feedback about our pizza and hate to hear that your food was not up to par.We appreciate the opportunity to learn from our mistakes and would like to make this up to you.Please email us at support@miciitalian.com. Thanks again for your honest feedback and we hope to talk to you soon. The Mici family
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