Mexican restaurant, Restaurant
Mi Rancho is a casual oasis in San Antonio, Texas, renowned for its authentic Mexican cuisine that draws in both locals and visitors. With a delightful menu featuring comfort foods like carne guisada tacos and fresh salsas, this eatery invites you to relax and enjoy a cozy meal. Perfectly priced for anyone’s budget, it also boasts speedy service and a vibrant atmosphere, enhanced by a lovely coffee selection. Although customer service experiences may vary, the flavors keep loyal patrons coming back for more.
Food & drink
Vibe
Tortilla soup
By owner
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So I've been coming here for a while and my orders are always over the 5 dollar limit that they request for an order being payed for with a card ....I needed only 2 bean and cheese tacos for my son today...nothing else and so I left to order tacos from somewhere else where they will gladly take a small hit for my transaction to keep a customer happy..a repeat customer at that ...its not just about good , reasonable price food..its customer service ....they failed me today.Came down the street to taqueria jalisco 2.87 total without trouble..asked for a cup of water and no charge .guess I'll be coming here for my small and large orders.Charge me a small fee if you want but don't make us buy food we don't want to ..
Owner response
But having regulations isn’t necessarily customer service.There is literally only one lady that does that.I usually don’t mind people paying less than the 5 because that’s literally all they have.Sorry a little inconvenience made you go somewhere else.This review makes me think if I should start charging for the convenience of using a card.I know some places are starting to do that
Got here at 7:15 pm and ordered two tacos.Carne Guisada with cheese.They both came cold.I asked them to heat it up, and when it came back, it was just as cold as before.Poor service, they can't speak English or they just didn't want to.The food was delicious, otherwise, and the salsa was very tasty.The tortillas are also very tasty, but they get hard too quickly.It tasted like a homemade recipe.The atmosphere was calm with Mexican music in the background.Half of the restaurant was closed off, so I had no opportunity to sit at a booth.The salsa was the best thing about this visit.
Owner response
Sorry, no they don’t speak English but i know they understand most stuff.Try google translate next time so your service is great.We start closing off the restaurant about that time sorry about the booth options but there were 3 of them to the left on the open side.Weird to believe that the guisada was cold.I know that cook likes to have everything on too hot.
Asada tacos.Only $6.99 for four taco piles od asada and charro beans.Great deal & tasty.
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