Medrano's Restaurant

The buffet is great!! They make sure the buffet bar is stocked up at all times.
The Chile relleno and enchiladas tasted very good.
The drinks look and taste great.
The ambiance is clean and inviting.
The staff is attentive to make sure you are enjoying your visit.
I will definitely be returning for the buffet and an entree next time.
👍

I surpassed front door security twice with my hat backwards between the hours of 9:30pm and 10pm.
I ventured to the bar and had 3 beers and boneless wings.
My friend who was on the same tab had a beer or two and a shot followed by a meal to take home.
A friendly security guard asked me to turn my hat “to the right way.” I told the the security officer that the right way is subjective but the front door security let me in the way that I was dressed twice.
He told me that he was just doing his job but that I would have to take it up with the outside female security officer.
I asked for the manager and asked him to please come outside with me.
He followed and I shared that the outside security officer let me in this way with my hat and I asked why I was addressed an hour I.
After being served to turn around my hat per a policy.
He told me that is just their nighttime policy.
“During the day they don’t mind.” But I was never there during the day.
I arrived at 9:30pm.
The security officer at the front is why I’m writing this review.
She says that all security officers are on the same page and own the same rules but at the same time, she allowed me inside with my hat backwards but an hour in the inside security officer told me to turn it around.
There is no consistency.
There are less than 20 people in the bar with a live band and this is the reason you’re willing to lose a customer? Even your own bartenders thought this was insane and stated that they never heard of this before.
I don’t feel comfortable with my hat forward.
I am on a business trip and my hair is not kept.
Front facing makes me feel insecure and I shared this with the manager and security but they didn’t listen.
The manager even walked away from me.
Please check the cameras.
I was calm, polite and trying to understand, but you manger who walked away from me and your woman front security were out of line.
This is hateful and unacceptable.

Customer service was excellent! Very clean! The food was really good, and I had the buffet.
Good price.
The margarita flight was huge, delicious, and needed friends to share.
Gave me a to go cup for the last of it.
Offer Uber for free.
I'm definitely going back.
Happy Hour 3 to close every day.
Sunday, the brunch is a lot more choices, and mimosas