Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Complete disappointed and disgusted.Quarter pounder was completely pink on the inside and my deluxe chicken sandwich had a couple shreds of lettuce.They had also forgotten the mcchicken we ordered and if it wasn’t for my husband checking the bag at the drive thru, it would of been forgotten.I tried calling and no one is answering.Really terrible experience. Update 6 days later: Went back for another quarter pounder and it was raw once again.Also my chicken sandwich had two bottom buns.
Could not get our order correct! I told her we had 5 orders and 5 drinks.I went over it 3 times, and even when I corrected her, she still input it incorrectly, and overcharged us for apple slices.We checked our order at the window, holding up the line, and we were missing a drink, and they didn't even add the additional apple slices we were charged for.
I ordered a Filet-o-Fish Meal on the drive-thru, but when I got home and opened it, I found a piece of beef instead of fish.I called back and a person claiming to be the manager said that if you ordered fish, then it must be fish.The tone and attitude were not very friendly.She asked me to bring back the wrong burger to prove that it was a mistake and then they would exchange it for the correct one.I explained that I didn't have time to drive 20 minutes back and forth.but I could sent them a photo as proof and asked for a credit instead.She said no!What I want to express is that I can understand mistakes like putting the wrong food, but the way this so-called manager handled it was very unprofessional.It's a disaster for the development of the restaurant.
American restaurant
2835 S 170th Plaza 200 Ste 200, Omaha, NE 68130, United States
Fast food restaurant
17101 Lakeside Hills Plaza, Omaha, NE 68130, United States
Bar & grill
1203 S 180th St, Omaha, NE 68130, United States
Seafood restaurant
16901 Wright Plaza Suite 198, Omaha, NE 68130, United States