Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
See pic of receipt to see what I ordered lol and I’ll tell you what I got.I ordered two combos but there were no hash browns in the bag.They charged me for extra bacon on both breakfast sandwiches even though I only ordered it on one, but I didn’t get that bacon on either one.I asked for no egg on the biscuit but got no egg on both, and no cheese on the biscuit even though I asked for cheese on both.They only got the drinks right because I had to tell them what drinks I got.Like, I know fast food is rough, but I paid 19 bucks and was missing more than half of the things I paid for.The drive through staff were really nice, but like I just want my food dude.
The problem here is if you decide to go inside.Especially when the drive through line is really long and You're on lunch break. You spend your whole lunch break waiting for your lunch. They do not pay attention to the front counter.Not even if you put your order in at the kiosk.All of the attention is on the drive through line. My food is very rarely correct.8 out of 10 times I have to take my food back.Either wrong order Or they messed my food up.These are people that want $15 an hour To work here But not even worth minimum wage.
Normally the service is fast and the food is decent enough not to complain.This trip was different.I order two breakfast meals one being the steak meal with a caramel frappe(the machine was down), so I settled for an ice coffee.When I got to work to open my meal, there was no steak on the sandwich, just an egg and a sorry looking piece of cheese, and the ice coffee tasted like poison.I was extremely upset I called them a thousand times for two days never got an answer, so I felt robbed of my money.The only reason I gave them two stars and not one is because I witness the manager put her employee in her place for being rude to a customer through drive-through and she did it in the most professional way.
American restaurant
2469 Russell St, Detroit, MI 48207, United States