Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
I told you I didn't want any ketchup on my burger.I ordered two double quarter pounders with cheese with NO ketchup.They both are smothered in that child's sugary condiment.No idea why anyone still eats that red mess, but I'm sick of saying "NO" and getting it all over my burgers.I listen to BBC and I don't support Israel or Trump! I'm sick of being a white man!!
I wish I could have selected every single reason given for this complaint.This location not only offers slow service, but incompetent service, and unprofessional service.The food is almost always wrong.The ice is always melted in my drinks.The fries are hard, etc.I placed a mobile order pick up at 10:18am.I live less than 2 minutes away from this McDonalds.I joined the line at 10:20 am.It took 20 minutes to get to the speaker.The employee at the speaker was not only rude, but she could've cared less about me or my order and said because it was after 10:30 am even if I already PAID, I could not pick it up and I needed to figure out how to cancel it.I was not offered to be helped or compensated, let alone told how to cancel my order.I then had to return back to the restaurant only to not even be greeted by anyone.All the customers are standing around waiting on someone to even acknowledge them.No one was at the front to take orders or ask questions to.One employee yelled from the back to use the kiosk.No please, no we will be with you momentarily, nothing.I stood in line for an additional 10 minutes before finally getting the option through the app to cancel my order which now Im informed - of course not from the employees but through the app - that it will take 1-7 business days.This franchise is disgusting and I will not be returning.I will also be leaving a review and contacting McDonalds in any means necessary to ensure they know bout this issue.Food, service, urgency, efficiency, accuracy, empathy, friendliness, cleanliness..NONEXISTENT.Im sure this greedy company could care less about losing a customer, but at least Ill sleep better knowing this feedback is out there somewhere.Im sick of the lack of customer service everywhere I go.
Meat raw fries were too crispy tried to call the phone kept hanging up
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