McDonald's

Horrible experience in drive through, no one every talked into the mic, and drive person got pissy when we told them no one was talking she said “if your going to be hostile I’m not going to take your order” despite us trying to tell her that NO ONE was taking orders in that lane but the other lane had almost everyone getting orders taken and gone while we sat with no acknowledgment.
Your management needs to get on people being rude to customers, because that is how you lose business.

I went in there earlier in the week, and to begin there was a crazed homeless person just yelling up a storm, and coming in harassing customers.
Cool, I get no one wants to be confrontational, but it makes the business look bad.
Second, my order was completely wrong.
I ordered a daily double, and only received one patty.
Even after the remodel this place lacks standards.

Okay, it’s easy to rate Mickey D’s poorly, I know.
But get this.
The first time(my family and I think) in at least 10 years that I decided to go to one, it was laughably bad.
The choice was due to proximity.
My youngest just finished a track meet, and I was going to reward her effort with a shake.
Not finding any shake places convenient, we decided to hit McDonald’s for a “McFlurry.” I was hungry, and thought I would see if a quarter pounder was still as bad as I remembered while we were at it. I didn’t get to find out. Why? Because after a surly employee told me to “wait a minute” after I pulled up to the menu, and after I proceeded to wait several minutes (I know, first world problems, but it IS a fast food restaurant, and it was 12:45pm), I then ordered lunch and tackled a mcflurry onto my order.
But instead of being told what it would cost, I was informed, “We’re not serving ice cream right now.” In a split second, what went thru my mind was a series of questions: Was it the dreaded and famous “broken ice cream machine?” Or was it something else? Why on earth WOULDN’T they be serving ice cream? It’s April, in a city with a mild climate, not December in Fargo.
And even at that, what’s that even mean? But I didn’t stick around to find out.
I said, well, cancel the oder, please.
And I drove around the building to Five Guys and got my daughter a shake there instead.
Along with a burger and fries.
And while I spent a lot more money, the staff at the Five Guys was extremely friendly and the milkshake extremely tasty. I’m sure I won’t bother with any McD’s again for at least another decade.