McDonald's

I went by to grab breakfast before work and the first employee was very nice.
Amazing customer service, however once we get to the second window the older woman who handed us out food was very nasty.
She rolled her eyes when asked ( politely may I add ) for a cup holder and shoved our food out of the window.

Last night 7/6/24 they were extremely busy with drive thru only.
However, the customer service was awesome and food was fresh.
It.
Is issue to get stressed when so busy and customer service not be on point.
However, the manager and both ladies at windows were very pleasant and helpful.

Just the absolute worst.
She tried to take our order five times at the drive through and just simply couldn’t so we pulled to the window.
Spent three more minutes trying then.
Should have driven away, but alas.
She still got our order wrong and rang us in for way more than we were trying to order.
Didn’t give us fries.
Gave us the wrong food.
Talked to a manager who refunded us only for the order we didn’t even get and the incorrect beverage.
Ignored that we didn’t even get all of the food we were trying to order, and he tore the survey part of the receipt off.
I’ve worked in fast food.
I’ve managed fast food.
I’ve worked in customer service 10 years.
Everyone has bad days.
But at some point you just have to ask who screens these people for employment.
Most McDonald’s employees make more starting out than EMTs.
And yet they’re being ran by the scarecrow in wizard of Oz.
If only you had a brain.