McDonald's

Worst McDonald’s in the entire world! I don’t know where Italian hospitality is because no one in this McDonald’s was hospitable at all! We are Americas on vacation with our American vaccination card.
The manager said our Vaccination cards were not valid and he yelled at us and called mall security called on us at the McDonald’s because we did not have Italian vaccination passes.
We are tourists and we’re told upon entry that our National vaccination passes were sufficient.
However the manager at this McDonald’s upset yelled and screamed at us like we were criminals.
He would not let us eat there and refused to refund our money since he didn’t want us to eat there.
He told us to take my 9 year old outside in the cold and rain to eat.
If I could give zero stars for this mall and this location I would.
He called mall security and they too did not understand Italian law and told us we must eat outside.
My child was very upset by the whole situation.
It really tainted my view of Rome and Italy.
I believe in vaccinations and my husband and I are fully vaccinated with proper documentation, yet we were treated in such a derogatory manner and literally escorted out into the rain where my child had to eat her unhappy meal in the cold rain after sunset.
No one stepped in in our defense- yet everywhere there were signs about Italy being open again for tourism after covid yet an entire mall ostracized us as vaccinated tourists with valid cdc vaccination cards!!! Basically if you are a tourist this is not a McDonald’s you want to visit! I would give zero stars if it were an options! Avoid this location at all cost!

super big mac with special ham and cheese fries, cappucino, real Mela and Pesca fruits, Tropicana Orange juice

I have two remarks: there were too many people, and we had to stand in line for more than 10 minutes just to get in.
it was lunchtime and there were mostly a lot of students.
if not I was satisfied with my fish sandwich and fries.
the waiter who brought our order to the terrace.
I noticed the presence of a space dedicated to children