Marco's Pizza

Name: Marco's Pizza
Address: 5324 11 Blanding Blvd, Jacksonville, Florida, 32210, US
Telephone: (904) 777-3449
Price range: $
Rating: 4.00

Pizza restaurant, Takeout restaurant, Pizza delivery, Pizza takeaway

Location: 5324 11 Blanding Blvd, Jacksonville, FL 32210, United States
Phone: (904) 777-3449
Price: $

Opening hours

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-12 am
Saturday: 11 am-12 am

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Reviews

When we first discovered Marcos is was amazing! Pizza was great, delivery was speedy (usually withing 20-30 minutes) we were ordering every week and bragged every time.... However, the last few times it was like quality and care fell into a black hole.
It has taken over an hour for delivery, last time pizza was Luke warm but everybody has a bad day and we chalked it up as a fluke...this time quality was thrown out the window.
Hour delivery after a 25 minute promise time, the Pizzoli we ordered was dripping in grease, there was a puddle in the box.
The pizza we order tasted old and reheated, sitting in a greasy box.
Very disappointing and I will not be ordering again.

Owner response

We're truly sorry to hear about your recent experiences.
It's our goal to consistently deliver top-quality pizza and prompt service, and it seems we've missed the mark.
Your feedback is invaluable and will be used to improve our services.
Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.

9:05 when the pizza was made.
I talked to the manager and he said he would get a new pizza made and send it out to me.
A second employee called and said they were rerouting the driver.
The pizza that i Received at 11:20 was the same pizza from the beginning.
I called the manager and he said that he sent the driver out with a fresh pizza which was a lie.

Owner response

We're truly sorry to hear about your experience.
It's important to us that our customers receive their orders as expected and we apologize for any confusion or inconvenience.
We take your feedback seriously and will use it to improve our service.
Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.

Ordered a pepperoni pizza.
It’s just way too spicy.
Never had a pep pizza as spicy as it was.
Sauce is blah, crust wasn’t cooked long enough.
A hot and ready is better to be honest.

Owner response

We appreciate your feedback regarding the pepperoni pizza.
Our goal is to consistently deliver pizzas with a harmonious flavor profile and impeccably cooked crust.
Your input is highly valued as we continually strive for improvement.
Kindly share your contact details and additional information through private message on Facebook or Twitter for further investigation.

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