Marco's Pizza

Now I came here and behold this worker making food with no gloves.
She came to the computer to check my order what I had and went back to food without washer her hands.
This is bad restaurants really be making customers food with no gloves on passing germs around.
This is one of the reasons people get sick from eating out.
On top of it she has no hairnet on.
I surely dont think people want to eat hair.
Her hair needs to be covered as well.
How is this going on?

Owner response

Edited with our second order tonight 010524- My last experience with this marco's was subpar at best but thought I'd give them another chance.Ordered for "future delivery" with no contact (our dog is hard to corral) at 6:10pm.Recieved an email that the pizzas was in the oven at 5:44, another said "on the way" at 6:02.
Then at 6:32 a text comes through saying our order would be delivered at 6:54 by a dasher.
So..the pizza just sits under the warmer for all that time?Apparently so, both pizzas, cheesebread and brownie arrived almost cold.Cheesebread was burned around the edges like another reviews pic showed.
We had asked for NO contact yet the "dasher" rang the bell and just stood there until we answered the door.
We are huge Marco's fans from the past couple houses we lived in in TX, but this location's service is horrible.
Can't say about the pizzas taste as my thin crust was soggy and everything we ordered was almost cold.
I probably won't order again even though they are literally 4 mins from our house.. ~~~~~~~~~~~~~~~~~~~~~~~~~~ I thought I had reviewed this location after our experience ordering delivery last week but I guess not.SO, We used to order Marco's all the time when we lived near Houston, so when we saw one here a few blocks from the house, we were thrilled.
However.. We ordered a regular crust pizza and a thin crust pizza along with a 2 liter drink.They called to let me know the drink I wanted wasn't available which was great.The pizzas arrived and to our surprise when we opened the boxes, one pizza was missing and apparently had never been in the box(see lack of grease?) Called the location and the person who ordered just said "Oh that's what order this pizza belongs to, we'll send it over in about 15 minutes".
No apology.
Meanwhile the first pizza was getting cold, and when the pizza was dropped off by a young girl, no apologies again, just kinda shoved the pizza at my son and left.I can't review the pizzas because both were not fresh when we were finally able to eat them. I'm hoping the service is a fluke but a guy we had working on the house said "That location is going downhill."I sure hope not, as we loved their pizza in Houston. We will try again sometime and cross our fingers.

Owner response

Came inside to order with my spouse.
There were two young women working and they had a total lack of pride in the establishment they were apart of.
We felt as if we interrupted something.
They both had a very foul mouth just talking among themselves but with no regard of who could hear them. We want to support this establishment and the fresh new energy it brings to our area.
The pizza is good when it’s done correctly and to the liking the way we ordered.
Surely they can get somebody who cares about their job to come in and work.

Owner response