Caribbean restaurant, Haitian restaurant, Jamaican restaurant, Spanish restaurant
Food & drink
Vibe
Oxtail
By owner
Street View
Menu 1
Menu 2
Menu 3
Very unimpressed.Stopped here today for lunch.Jerk Chicken Sandwich with rice took over 30 minutes to come out.Embarrassing small portion of chicken that was cold.Seasoning for jerk chicken was barely there.Rice was good and hot but I didn’t order the meal for the rice, I wanted tasty chicken and this was a huge miss.Girl at the register was sweet and apologized for the long wait which I appreciate.I only had 1 hour lunch so I had to scarf my food down in the car.Restaurant was empty, there was only one other lady waiting for her order.She called ahead to pick up at 11:45, and she didn’t leave with her food until 12:30.She waited over 45 minutes in person even though she called ahead… This restaurant has a lot of improving to do, would not recommend and I would not be eating here again.Shame
Owner response
Thank you for taking the time to share your feedback with us.We sincerely apologize for your recent experience at our restaurant.It is disheartening to hear that we did not meet your expectations, especially during your limited lunch hour. The power outage yesterday impacted our ordering system and created a lot of issues for our team today.We sincerely apologize for any inconvenience that created for you and our other customers. We are truly sorry for the delay in serving your Jerk Chicken Sandwich and for the portion size and temperature not being up to our usual standards.Your comments about the seasoning and the overall quality of the dish are taken seriously, and we will be addressing these issues with our kitchen staff to ensure improvements are made. We also regret that the wait time affected not only your experience but also that of another customer who called ahead.This is not the level of service we strive to provide, and we are taking steps to improve our efficiency and reduce wait times. We are glad to hear that you found the rice to your liking and that our register staff member was polite and apologetic.However, we understand that the overall experience fell short, and we are committed to making the necessary improvements. Your feedback is invaluable to us, and we hope you might consider giving us another chance in the future.Please feel free to contact us directly if you have any further concerns or suggestions. Thank you for your understanding and for helping us improve. Please reach out to us so we can make sure to get this resolved for you.
Celebrated Father's day yesterday and enjoyed the most delicious meal.The owners were welcoming, courteous, and professional.The dining space is beautifully decorated and immaculate.I am Jamaican 🇯🇲and my husband is Haitian 🇭🇹formerly from Brooklyn, so we know authentic Caribbean food.Service was attentive and efficient.I loved the owner and my husband speaking in their native language of Haiti 🇭🇹 Now, the food: oxtails tender, griot tender with pikliz delicious, white rice, djon djon, rice n beans well cooked, jerk chicken nice char, soup joumou and beef Bouyon hot and delicious.D&G Ginger beer is my favorite Jamaican soda.We got the family meal 3 apps, 3 entrees, 3 sides.When I retired recently from Chester County Hospital I thought I would never be making the long commute from New London anymore, except for doctors appointments, but I DEFINITELY will be making the 45 minute commute to Manje.HIGHLY RECOMMENDED!! Can't wait to return.Trust me when I say BEST CARIBBEAN FOOD in CHESCO, Newark DE, Bear DE, and Wilmington DE.Thank you Manje for making our first dine in experience enjoyable 🙏🏽😊
Tried the red snapper and it was the best ever, my only disappointment was they added a $8.40 tip on a takeout order.Before and after pics
Hamburger restaurant
11 W Gay St, West Chester, PA 19380, United States
Mexican restaurant
505 E Gay St Suite 3, West Chester, PA 19380, United States
Mexican restaurant
348 W Gay St, West Chester, PA 19380, United States