Jersey Mike's Subs

If ya know me, you'll be surprised that I tried a Jersey Mike's Sub.
My families roots are in South Philly, we moved right over the bridge in the early 1970s to South Jersey, but I still frequent Philadelphia. We call Subs a Hoagie, and we make a compelling argument.
I'll post the story below this review. I don't visit many chain restaurants because the local establishments in my local area are always far superior. I kept seeing the commercials with my Italian brother Danny Devito, and I trust Danny, so today I decided to give J.M.'s a try. Service and employees.
5 stars, these guys almost hit Chick-fil-A friendliness level! Cleanliness and appearance.
3 stars, not dirty but not spotless.
I ate at the location.
It was just "okay" as far as comfortable seating goes. The "Sub" 3 stars.
First, let me say if I'm ever far from home and I'm craving a Hoagie and my only choice was a Wawa or a Jersey Mike's, I would 100% pick a Jersey Mike's I had tried Subway a long, long time ago, and in my opinion, Subway is awful beyond words, and I'm amazed they exist in Philadelphia or New Jersey.
I had a Jersey Mike's Original, which is basically an Italian Hoagie.
I asked them to hold the peperoni because I've never had a Hoagie with peperoni, and I didn't want the peperoni to affect my comparison and judgment as to what I personally enjoy about a Hoagie.
The employee offered to add 1 slice of each meat since I didn't want peperoni.
That was very thoughtful of him, and I accepted his offer.
The taste wasn't bad at all, the meat was sliced to order, and the toppings were fresh. Look, if I lived in Alabama and never had a real Philadelphia Hoagie, Jersey Mike's would have received 5 stars.
In my opinion, what Jersey Mike's could do that would make me enjoy their Sub would be, #1 If you have a location in the Northeast, then get the bread from a local bakery such as Liscio's.
Even if it's an option to their store made bread.
I understand because it's a chain.
Every location has to be exactly the same, so that suggestion won't work.
I'm not saying the roll was bad, but for me, it didn't have the slight crunch of a roll from a good bakery. #2 Don't cut the rolls completely in half.
Cutting them completely in half makes for a messy Hoagie.
I never had a Hoagie with the roll cut completely in half.
It was a little bit of a fight to keep the ingredients in between the bread. I get defensive when I see restaurants that use the word Philly, Philadelphia, or Jersey in their names, especially if they are located in a state that's not PA.
or NJ, but I think that Jersey Mike's does a good enough job representing the basics of a good Hoagie, so I give them my blessings to bare the word "Jersey" in their name. One legend of the origin of the hoagie sandwich is tied to Hog Island.
Domenic Vitiello, professor of Urban Studies at the University of Pennsylvania, asserts that Italians working on Hog Island in the old Navy Yard introduced the sandwich, by putting various meat, cheese, and lettuce between two slices of bread.
This became known as the "Hog Island" sandwich; hence, the "hoagie"

It's never a bad day at Jersey Mike's! •Every one of the employees has a stellar, upbeat attitude. •When you order your hoagie or wrap, they slice the meat as they make your order.
Everything is that fresh and awesome. •Ask for it "Mike's Way" •The venue is always immaculate.

Owner response

Thursday night appx 5:30pm, the guy Matthew was welcoming, conversational and helpful with our Jersey Mike's points.
Exemplary customer service.
Just wanted to shout him out! What a breath of fresh air it is to speak to someone who actually reciprocates, engages, and has a positive attitude.
Youda man!