Dominican restaurant, Latin American restaurant
Food & drink
Vibe
By owner
Street View
Menu 1
Menu 2
Menu 3
Very disappointed wanted to try something new, came across the menu online and went to the website.Should have been 32 dollars for 2 plates.Sent my husband inside after ordering over the phone cause I wanted to pay cash.He comes back and it was 51 dollars.They told him the mofongo wasn’t included in the plate even though that’s what the website states.Website says $15 for main dish, rice and mofongo.They charged 18 dollars but 6 dollars for the mofongo (each).Meaning each plate was 24 dollars not 15… I’d understand a couple dollar discrepancy but almost 20 dollars be serious, the website belongs to you it’s yours to fix you should honor this if you have an issue with the customer.He showed them the phone where we had the order online & they didn’t care that the prices didn’t correlate.We aren’t the people to order food and leave it behind so he still paid.The mofongo was gross which made me that much more angrier that I had to pay for it separately no seasoning or anything in it.I asked for lemon chicken and it didn’t even have lemon? Not coming here again.I feel like I was robbed.
Excellent place, good food and nice music.
Owner response
Thank you manny for the support ❤️❤️
Great authentic food, Prompted customer service 5 🌟🌟🌟🌟🌟
Puerto Rican restaurant
599 Page Blvd, Springfield, MA 01104, United States
Chicken restaurant
1116 St James Ave, Springfield, MA 01104, United States