Italian restaurant, Bar, Caterer, Event venue, Family restaurant, Lunch restaurant, Takeout restaurant, Restaurant
Our visit to Maggiano’s at NorthPark Center marked a disappointing celebration of our 9th Wedding Anniversary.We wanted to celebrate before the arrival of our daughter in six weeks.Despite our anticipation, our experience fell short of expectations.Having frequented the Plano location for two decades, we were disheartened by the noticeable difference in quality.Even though we had mentioned our anniversary when booking, there was no acknowledgment of our special day.We missed the customary lemon cookies and candle that have made past anniversaries at Maggiano’s in Plano, TX, truly memorable. Furthermore, the meal itself was disappointing.Despite requesting the Chicken Florentine, a former favorite, the dish was a letdown—overly salty with a thick, unappetizing cream sauce and served atop potato fries, a departure from the Plano presentation.Even my wife, who is not just an Italian cuisine enthusiast but is Italian herself and holds high standards for Italian cuisine, found her trusted order of spaghetti and meatballs lacking its usual flavor profile.As someone who appreciates the authentic essence of Italian cuisine, she was left longing for the exceptional standards we've come to expect from Maggiano’s.We hope this feedback aids in maintaining the culinary excellence we've cherished over the years and come to expect from Maggiano’s.
Owner response
We are so sorry that we soured your Wedding Anniversary, Trenton.You are valued guests and this was not the kind of experience we wanted you to have and we would like to make this better.Please fill out the following form: https://www.maggianos.com/contact/ and our Guest Relations Team will be in touch.Thank you.
Came on Easter Sunday so it was moderately busy around 5pm with more loud children about than I would prefer but the hostess was a darling and sat me as far away from them as she could.My server Jerrell was prompt to greet me bringing me water and a bread basket. The bread was warm, fluffy and nicely crusty with a tasty olive oil and balsamic vinegar dip.I began my dining with their house specialty gin and tonic while looking over the menu.I started with a side chopped salad that was actually pretty big and I enjoyed it...loved the blue cheese crumbles.My main choice was the Branzino Fresca, lightly fried and served on a bed of sautéed spinach and baby tomatoes.It was amazing as was the side crab cake I also ordered.Such good flavours ! All around stellar food and service for the price.Will definitely return.
Owner response
Thank you for your detailed review, Alissa! We are delighted to hear you enjoyed our food and service, despite the Easter Sunday rush.We appreciate your kind words about our hostess and server.Looking forward to welcoming you back soon!
Enjoyed the family style dinner for a Birthday Celebration, every bite of the food was AMAZING! Both salads were delicious, but the Caesar was the favorite.We paired the salads with some simple appetizers - Meatballs & Mozzarella sticks.For our main dishes we selected Spaghetti & Meatballs, Fettuccine Alfredo w/ chicken, Shrimp Scampi & Chicken Parmigiana, all family favorites! And to end the night with a treat, Chocolate Cake & Crème Brûlée.The service was spot on, our waitress was extremely attentive and very friendly to our requests… and we left with so many extras it made for another meal.Will definitely do this again!!
Owner response
We are delighted to hear that you had an overall amazing visit with us, Christina!
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8611 Hillcrest Ave Suite 100, Dallas, TX 75225, United States
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8687 North Central Expressway Space #2J2-2392, 8687 N Central Expy, Dallas, TX 75225, United States
American restaurant
North Park Center, 8687 N Central Expy Ste 1722, Dallas, TX 75225, United States