Restaurant, Latin American restaurant, Mexican restaurant, Tex-Mex restaurant
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When you walk into Los Tios Mexican Restaurant, you might expect to be treated to an authentic Mexican dining experience, but the restaurant leans more towards Tex-Mex.To call it a Mexican restaurant is a misnomer, as none of the items on the menu are traditionally Mexican.Although the ambiance of the restaurant and the decor might have remnants of Mexico, the flavors of the food do not quite match up. I decided to try the combination lunch plate to taste various dishes.Unfortunately, the puffy taco, which is one of their signature dishes, turned out to be a disappointment.The deep-fried, airy tortilla was covered in yellow nacho cheese.That's it.That's what a puffy queso is.The enchilada could have saved the dish, but it was buried under a mound of lettuce to conceal its faults instead of enhancing its flavor.The only saving grace of the meal was the refried beans, which were well-prepared and flavorful.They were the only highlight in a dish that was otherwise mediocre.Our server did not check on us frequently, and our food arrived at different times but the restrooms were clean. If you are looking for authentic Mexican cuisine or even a decent Tex-Mex meal, avoid Los Tios.In a city as vast as ours, there are better options available for genuine Mexican cuisine or actually good Tex-Mex food.This establishment barely meets the minimum standards.
Owner response
Thank you for taking the time to share your feedback, Esmeralda.We apologize if our menu did not meet your expectations in terms of traditional Mexican dishes.We appreciate your feedback on our puffy taco and enchilada, and we will take your comments into consideration as we continue to improve our offerings.We apologize for any inconvenience caused by the uneven food arrival and the infrequent server check-ins.We will address this with our team to ensure a more consistent and attentive service in the future.We understand that there are other options available in the city, and we appreciate you giving us a try.We value your feedback and hope to have the opportunity to serve you again in the future.Please give us a call at (936) 446-9078 with any further feedback.
The restaurant is in a strip mall and is very unassuming from the outside. Has a nice dog friendly patio with ample seating. The inside decor is very nice.We had a party of 3 and our 2 pups.Patio could use a screen of some type when the sun is setting as they did not have any ceiling fans outside, as most patios do.Food: huge portions and delicious. We had fish tacos , spinach enchiladas, and shrimp Diablo.Again, the food was very good. One "complaint " When we were there it was not busy and they had plenty of waitstaff.Our server was very nice and polite.However, we rarely saw him. Another thing, they had the music really loud.Two other tables mentioned this.I heard one table ask to turn it down and I asked twice . I noticed inside it was much quieter inside than out.We all had house frozen margaritas again.deelish.I highly recommend even if the items are pretty pricey
Owner response
We appreciate the lovely feedback of Los Tios.Thank you and have a great day!
Have been going to this restaurant for several years and feel like I am an appreciated customer. The food is consistently good and the service is outstanding.We have made friends with several of the wait staff; they know what we like and give us time to linger over our food.The manager, Luis, always checks on us throughout our meal.I frequently am alone and always feel safe and appreciated.
Owner response
Hello! Thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again soon.
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