Fast food restaurant, Chicken restaurant, Takeout restaurant, Seafood restaurant
Order two pieces of fish and a side of chicken piece..Got home NO Chicken, and the fish was not even cooked all the way.Batter was still uncooked..Very very disappointed.This is the second time in a month.Not sure what is going on in there.Going though the drive thur...Check it!! A waste of money
Owner response
Ahoy, Lucia Estrada.Thank you for bringing this to our attention.We're sorry your experience didn't live up to the Long John Silver standard.You should always expect well-prepared food when you visit us.We have escalated your concerns for further review and will share it with our San Antonio team.If you'd like to share additional details about your experience, you can contact us at https://www.ljs-cares.com/.
I visited Long John Silver’s for lunch today and while the service and food were pretty good, the inside of the building was smokier than a chimney.The air and smoke from the fryer were going directly into the dining area, making it feel like I was eating in a bonfire.I was so smoky that I felt like a walking fish stick for hours after I left.I couldn’t imagine how bad it must be for the employees who work there.I hope that Long John Silver’s takes this feedback seriously and invests in fixing up the building to make it more comfortable for customers and employees alike.
I would have rated it a 5 star.But I only got one hush puppy instead of two with my order today. I order the same thing all the time And always got two hush puppies, But I still love your food though. I always ordered the fish combo from the walzem location
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