Pizza restaurant, Fast food restaurant, Pizza delivery, Pizza takeaway
Ordered the extra most bestest Italian sausage.The pizza hardly had any sausage.We called, someone picked up but clearly they purposely left the phone off the hook for a while, then came back to just hang it up.We called again several times and they just didn’t answer.We had to drive back to the store and then they made it so difficult just for a simple refund.
I have tried twice now to order successfully from here.The first time my order was completely wrong, but they had some ridiculous policy that I could get only 10% of the money back or something like that.This time, it took TWO HOURS and the food is also wrong.DoorDash said I had to call the store for a refund, but I have called three times and NO ONE ANSWERS.Customer service phone number was extremely rude.I admit I was upset, but I was not yelling or cursing or anything.They refused to help and then hung up on me.I will not be ordering from here again, not that thats a threat but I can see from the reviews there is a serious trend here.Just stay away, trust me.You don't want the hassle.
----Update 4/1/2024 I tried the new crazy puffs & it was an epic fail.No sauce, no fillings & burnt cheese.All 3 boxes what a waste of $$$ 🙃 Update The after 5 crew on 6/21/22 are awesome they know customer service.They all deserve a raise.I ordered online and they were out of my crust.I recieved a courtesy call and they made my order just perfect.I have never had this experience at this particular location.Keep up the good work guys true meaning of customer service.Owners please values these employees as long as they are working you will get my business.This crew has redeemed your store!!!!!! Update The last few times I have been after 5 the crew has been awesome, friendly fresh pizza Updated:" So after 3 years I decided to give it another try I shouldn't.I went in @9:15 PM waited to be recognizing and requested 2 ExtraMostBest I was told by Hailey they only had 1 pizza left and she was not making any more🤷🏽♀️🤷🏽♀️, so if you not making more pizza why is your open sign still on.I'm trying to figure out how this place is still in business 🤔. I wish I could give it zero stars Never have pizza ready, takes 15 mins for a fresh pizza, I never get a receipt when I pay cash, all the employees on night shift look like meth heads I will not be back!!!!
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