Pizza restaurant, Fast food restaurant, Pizza delivery, Pizza takeaway
This is my first time going for online order that pizza was not fresh, tasted like it had been sitting there.Usually they are pretty good and I never had an issue.
Came around early dinner and ordered a hot and ready pepperoni pizza and cheesy bread.Went through the drive through and the guy at the window was great, told me 5-7 minutes.After 20 minutes of waiting, I went inside to see what was taking so long.The pizza and bread were already done and just waiting on the counter.The front counter guy was confused and explained he had just gotten there and the previous guy had left.Apparently nobody knew where the pizza was supposed to go and it was barely warm by the time I had got it.Pizza was typical, good price and decent taste but for something labeled as “Hot n Ready” it was neither hot nor ready.
About 2 weeks ago I ordered pizza through the app, I paid and went to pick it up when it arrived, they told me that they did not receive any of my orders, they made me wait more than 45 minutes and they told me again that my order was not in the system, I left without my pizza because I couldn't open the app, which for some suspicious reason was not working at that time, the next day I checked with my bank and they actually did charge it, just in case I no longer buy through the app and much less continue buying in that store.
Owner response
Hi Gus, we're sorry to hear we only earned 1 star and want to learn what happened.Please call us at 1-800-7-CAESAR so we can help.
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