Little Caesars Pizza

I visited this location on 7/25/24 around 12pm noonish And I went in there with my daughter to buy her an individual dish, deep pizza and right off the top as I walked into the building the main lobby was swarmed with flies It took about a minute or two for someone to come approach me to take my order, but the lady was very polite.
I placed my order and me and my daughter took a seat. About a minute or two waiting in the lobby, I noticed on the windows there was numerous dead flies and bug Near the windows And some that were alive just swarming throughout the whole lobby.
It was very uncomfortable and disgusting. At this point of the visit, I was observing the floors and edges of the floors which was obvious they hadn’t been swept or mopped for some time and observed the countertops as that as well, this very obvious that they have not Sanitized and disinfected the countertops as the Pictures I’ve shared show the filth that lies on the countertop.
The last and final straw for me was when I noticed underneath the fridge that they keep our drinks in as you take a look underneath there was food that’s probably been sitting there for sometime, which could be the main reason why there is so many flies Swarming the lobby. Overall, this visit was just very upsetting and unacceptable.
The store location needs an miracle or someone in charge to make sure that the workers or the responsibilities to keep this place safe and clean and sanitize as they are dealing with peoples food If the main lobby look like this, I could only imagine what the kitchen looks like.
I usually don’t like to do this, but there were just too many things to not speak up I tried to call the complaint customer service number and I was on the line for an hour and a half so I resorted to the website to file a complaint and as I was going to submit it, the website says something went wrong..
So this is my Formal complaint Thank you

Best workers and pizza I went on the 4th of July at @5:30pm and showed me.
Excellent service! Thanks a lot little Caesars pizza 🍕 on the northside of Racine, wi.
On Douglas ave.
Next the green BP gas station!!! 😃

The servicr was good and fast and prompt but i Ordered a stuff crust pepperoni pizza and they slathered it with like parmesan cheese all over? I cant eat it and neither can my kids 🤷‍♂️🤦‍♂️

Owner response