Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant
Food & drink
Vibe
Comfort food
Slider
Burger
French fries
By owner
Street View
Menu 1
Menu 2
I can easily stay away from all other fast food restaurants. But every once in a while, I MUST have these little burgers!!! This is a good restaurant that somehow always manages to hire friendly people. Thanks !!
Owner response
Thank you for your feedback, we really appreciate hearing from our guests, and we are so happy to hear you had a great experience! We look forward to your next visit soon!
The cheeseburger was cold.On one of the burgers, the cheese was on the outside of the bread, and also cold. This is the second time I have eaten here, and the food was terrible. The lemonade was great. I lost my cool and said some very disrespectful things to the staff, and I do apologize, but they need to tell their cook to do better before rushing to go on break.. Twenty-two dollars wasted!
Owner response
Ann, this is not alright with us! We are so sorry your food was not up to our standards.We would greatly appreciate the chance to try and make this right.Please contact us at https://www.krystal.com/contact-us/.
We just came through on 6/30 at 9:30 pm the service was horrible and as soon as we got the food we noticed that the burgers were cold! Absolutely disgusting! We went through the drive through to give the food back and get a refund and the employee acted like he didn't care at all no apologies for the inconvenience or any offer to fix the problem.We drove over to white castle and got the same combo for $2 less and the food was piping hot plus the service was really nice.Never again.
Owner response
At Krystal, we strive to provide quality food and excellent service, and it seems we missed the mark during your visit.We'd appreciate the opportunity to make things right.Please reach out to us at https://www.krystal.com/contact-us/ so we can address your concerns.Thank you.
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