American restaurant, Bar & grill
Food & drink
Vibe
Salad
Burger
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Salad was fresh.Ribs tasted good, but a little dry and not really fall off the bone as to some I have tried.Chicken strips were most and flavorful.A large group came in, so it was a loud atmosphere after that.Our waiter was very kind and attentive. Would recommend.
We ordered curbside pickup.We chose catfish dinners and we were completely disappointed.The 3 slim pieces of catfish, and baby sized baked potatoes were basically like a kid's plate.The picture of this meal on the website looked nothing like what we received.Also the desserts cheesecake and caramel pie were extremely on the sweet side.We spent 60 bucks in total for these meals and definitely feel we didn't get our money's worth.Will not be eating here again.
Owner response
We're sorry to hear about your disappointing curbside pickup experience with our catfish dinners and desserts.It is definitely not our standard to serve food that doesn't meet expectations.We would love the opportunity to discuss your concerns further and make things right.Please reach out to us at https://www.ocharleys.com/contact-us/.Thank you.
This was my first time back to an O'Charley's since moving back to TN and first time ever for my girlfriend.The atmosphere was nice, the place was clean and they had a special table set up for skiers that couldn't be there with us.One strangebthing was that our booth vibrated the entire time - I believe the walk in cooler must have been on the other side of the wall.So strange.The food was a mixed bag.The chicken tortilla soup was bad, nothing but an onion broth with one tiny piece of chicken in the whole bowl.The server didn't even charge us since we hardly ate any of it.Our salmon tasted good, but UT wasn't blackened as we had ordered it.The chicken tenders were fine, and the cobbler was quite good.Service was friendly and good.
Owner response
Hi, Frank. Sounds like we didn't give you the kind of experience we would hope for.We'd like to follow up with you about this.If you could email us at ocguestrelations@ocharleys.com with your phone number and the location you're speaking of, we'd really appreciate it.
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