Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant
Situated on Moffett Road, Krystal offers a casual fast-food experience that caters to families and those seeking a quick meal. Known for its classic burgers, chili cheese fries, and breakfast options, this spot is perfect for solo diners or groups alike. While many patrons appreciate the speedy service and active military discounts, some have noted inconsistencies with food quality, particularly during busy times. With options for dine-in, takeout, and delivery, there's plenty of convenience on hand, alongside ample parking. Just be sure to check your order!
Food & drink
Vibe
Comfort food
Slider
Burger
French fries
By owner
Street View
Menu 1
Menu 2
I enjoy Krystal burgers, however this location should be closed.The food took forever then it was cold.The burger patties were microwaved or something they had never seen a grill.The chili cheese fries were cold and greasy There was a woman in the dining room that was on the phone cussing and screaming at someone.Management didn't ask her to leave, she wasn't a paying customer.The AC was broken so it was like eating lunch in an oven.Would not recommend this location.
Owner response
Dustin, we're truly sorry to hear about your recent experience at our restaurant.At Krystal, we strive to provide a comfortable environment and quality food for our guests.We apologize if we fell short during your visit.Your feedback is important to us and we'd like to learn more about your experience.Please reach out to us at https://www.krystal.com/contact-us/.
The old lady cannot hear you get way to the window.Check your food.Your food is not right then she wanna be smart.As sarcastic, but I would like for you to know that they are your best employees.Keep them forever.They deserve to work at crystals.
Owner response
We're very sorry your experience wasn't our best.Please know that we take your feedback seriously and we will be checking in with the Mobile store.If you'd like us to follow up with you, please reach out here: https://www.krystal.com/contact-us/.Sorry again for the inconvenience.
Icee machine was down.No condiments, ketchup, or mustard.Hardly any chili on chili cheese fries.....
Owner response
Hi Brittany, thank you for letting us know about your experience.We want to make sure that everything in our restaurant is in tiptop shape for you to have an awesome Krystal experience.We're always improving and hope you'll visit us again for a better experience.
Soul food restaurant
5701 Moffett Rd suite a, Mobile, AL 36618, United States