Krystal

Name: Krystal
Address: 3150 Broad St, Chattanooga, Tennessee, 37408, US
Telephone: (423) 668-5421
Price range: $
Rating: 3.60

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant

Contact Info

Location: 3150 Broad St, Chattanooga, TN 37408
Phone: (423) 668-5421
Price range: $

Opening hours

Monday: 6 am-11 pm
Tuesday: 6 am-11 pm
Wednesday: 6 am-11 pm
Thursday: 6 am-11 pm
Friday: 6 am-11 pm
Saturday: 6 am-11 pm
Sunday: 6 am-11 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Delivery
Drive-through
Takeaway
Dine-in

Active military discounts
Great coffee

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
Credit cards

Good for kids

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Slider

Burger

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Add Your Review

Reviews

I drove up to Krystal at 8:17am.
Is it possible to remind the Drive Through employee that it is a health-code violation to be eating at the same time of handling other people’s food? I’ve worked closely with the Health Department for 12 years and that is just disgusting. Also! I had 2 Egg and Cheese biscuits with 2 Apple turnover.
One turnover was perfect, the other was soggy.
Both biscuits were like-warm. I was also charged $4.99 for 2 egg and cheese biscuits.
The guy (who was eating on the job) charged me for 2 sausage biscuit minus the sausage. I didn’t complain at the store because it felt as if…..if would’ve complain, I would’ve ended up on Social Media.

Owner response

We're disappointed to hear about your experience.
At Krystal, we take health codes and customer satisfaction very seriously.
We appreciate you bringing this to our attention and we'll ensure it's addressed.
We'd also like to hear more about your visit, so please reach out to us at https://www.krystal.com/contact-us/.
Thank you for your feedback.

This location is not open 24hrs.
Even though it says the business updated their hours a week ago.
There were people inside but they wouldn't even look at us.
We always have to drive 20 minutes to the other side of town just to get Krystals.
The reason for that is this location just picks and chooses when they close after 7pm.
Most of the time we just end up going to a completely different restaurant/fast food joint all together.
It's not worth attempting the drive after 7pm to see if today might be the blue moon that they are actually open when they should be.
Not to mention any of the other issues.
Honestly I don't care what the hours are.
I just wish that they would post business hours and honor those hours.
Which is a standard business practice.
It's not a lack of staffing issue when the staff is standing in the building ignoring you.

Owner response

Thank you so much for bringing this to our attention.
Please know we take your feedback seriously and will be following up with the Chattanooga Krystal location.
Rest assured that we'll pass your message along to our team.

We ordered the 12 pack Krystal's easy mustard add mayo and the cheese on the sandwiches was not even close to melted and the burgers were not fresh the fries were hot and fresh when we pulled in the mgr and crew lady with her both standing with the back door open and smoking I dont find that professional I have no problem with smokers but atleast have a place convenient for it and not to have the back door standing wide open for robberies or for the flies and bugs get inside the restaurant

Owner response

Thank you so much for bringing this into our attention.
Please know we take your feedback seriously and will be following up with the Chattanooga Krystal location.
Rest assured that we'll pass your message along to our team.