Krystal

Name: Krystal
Address: 3446 Victory Dr, Columbus, Georgia, 31903, US
Telephone: (706) 687-0176
Price range: $
Rating: 3.40

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant

Conveniently located on Victory Drive, Krystal is a casual fast-food haven specializing in classic American comforts. Known for its delicious breakfast offerings and late-night cravings, this family-friendly spot stands out with accessible service options like delivery and drive-through. While patrons rave about the mouthwatering Junkyard Fries, some have noted inconsistencies in food quality and service speed. With great coffee and military discounts, Krystal has room for improvement but remains popular for quick bites any time of day.

Contact Info

Location: 3446 Victory Dr, Columbus, GA 31903
Phone: (706) 687-0176
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Drive-through
Takeaway
Dine-in

Active military discounts
Great coffee

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
Credit cards

Good for kids

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Slider

Burger

French fries

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Add Your Review

Reviews

First time I went, my food was hot and fresh.
The second time? Old, cold, and dry.
Yuck! Place needs some TLC, looks like a hurricane tore it up outside or something... The prices seem a bit steep for what you're getting, but that's just par for the course in today's society.
The "Junkyard Tots/Fries" are amazing - When they aren't cold, that is...

Owner response

Sorry to hear about this experience as it wasn’t our best.
We would like to learn more and share it with our Columbus team.
Please let us know the details by contacting us here: https://www.krystal.com/contact-us/

Pulled up to the drive thru, sat at the order speaker 8 minutes, then drove up to the window and the woman working never acknowledged us, came over to the window, nothing for 10 more minutes.
I drove off and went next door to McDonalds.
Im glad i did because they provided what everh customer is looking for, actual customer service.
Nothing fancy, just doing thier jobs. On another note, stand back a look at Krystal's and then the McDonalds.
Krystal's building, parking lot, employees, etc.
run down, dirty, ignoring the customers, and then McDonald building, parking lot, employees, etc.
Sparkling clean, perfect parking lot, customer service with a smile. Its very clear who appreciates I spend my money there. Now that was eye opening experience.

Owner response

We're truly sorry to hear about your experience at our drive-thru.
At Krystal, we strive to provide top-notch service and it seems we missed the mark this time.
We appreciate your feedback as it helps us improve.
We'd love to hear more about your experience and how we can make it right.
Please reach out to us at https://www.krystal.com/contact-us/.
Thank you.

Yesterday around 3:300 I came to Krystal and They’re INCREDIBLY slow even when they arent busy!!! They have so many issues everyday !! They told me the system is down and they cant take any orders….
And now it’s the grill down… I swear they dont start cooking until they get an order smh this cant be a franchised location it just cant be!!! Smh this location is a bad representation of a restaurant all of the employees was just sitting down on there phone smoking drinking doing everything but there job from the manager to the cashier

Owner response

We're truly sorry to hear about your recent experience at our restaurant.
We strive to provide efficient service and it's clear we fell short during your visit.
We take your feedback seriously and will address these issues with our team to ensure a better experience in the future.
If you'd like to discuss this further, please reach out to us at https://www.krystal.com/contact-us/.
Thank you for bringing this to our attention.