Chicken restaurant, Family restaurant, Fast food restaurant
Church's Texas Chicken brings a taste of Texas to Columbus with its delicious fried chicken, perfect for a quick family meal or a solo indulgence. Located on Fort Benning Rd, this casual eatery offers a family-friendly atmosphere with options for delivery, drive-through, and dine-in. At just $1 to $4, enjoy comfort food with generous portions, though service can be hit or miss. The management is known for their responsiveness, turning customer experiences around. Whether you're craving lunch or dinner, their mouthwatering chicken is worth a visit.
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Paid for a 16 piece family.meal, only got 12 pieces, manager was right there said my order was ready.Only got 4 biscuits when I should have gotten 8.I ordered 3 sides plus small coleslaw and a half gal .Was told I had to wait 20 minutes for white, meat, non spicy available.Also there was no unsweetened tea, or Mac and cheese , online app didn't specify order was not in stock. Bottom line, I paid $58, for only 12 pieces, Not 16. Some money should be replaced or I will contact my bank.A family of 7 is unhappy tonight, 😭🤦🏼♀️ 02-26-2024 Update: Churches Texas Chicken update, after first review, Manager and Miss Lakisha; Corporate office.Turned a negative outcome of my last visit onto a positive one.That meant a lot to an already hectic day for me.They gave me the four pieces of chicken that was missing from my previous order of 16 piece family meal, and a large drink Also the amazing customer service was far more memorable than the last.A little compassion, and kindness goes much further than being offended.It certainly changes outcome of situations.Thanks again Churches Texas Chicken, you made my day.👍🏼🥰
Past 5 or so visits I've had here, only once had my order done correctly.Each time I've had to reiterate what I wanted at least 3 times and they STILL GOT IT WRONG. Food tastes great, though...
Honestly worst service I ever got..I'm always a smiling person but that girl they had working tonight was the absolute worst...1st they take my order 2wice then try to get me pay for someone else food..I waiting 45 minutes and seen cars after me get their food i walk in and ask was they gone give me my food or not ...once again the girl got mad at me cause she gave my food to another costumer..not to mention her angrily throw my food in the box and only giving me two chicken when I ordered three
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