KFC

Name: KFC
Address: 8227 Old Middleburg Rd S, Jacksonville, Florida, 32222, US
Telephone: (904) 544-4990
Rating: 3.00

Chicken restaurant, Fast food restaurant

Location: 8227 Old Middleburg Rd S, Jacksonville, FL 32222, United States
Phone: (904) 544-4990

Opening hours

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-12 am
Saturday: 10 am-12 am

Food & drink

Vibe

Fried chicken

Street View

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Reviews

Tried this place for the first time and most likely the last time.
Waited nearly an hour before receiving my order.
Would have been a longer wait had I not constantly inquired as to status of my order.
Each time I asked was told "they are working on it right now".
Watched as other customers who came after me received their orders.
Once I got home with my order I realized they had given me only 12 pieces rather than the 16 I ordered.
Then to make things worse they did not include any breast pieces, everything was wings, legs or thighs.
Shorted me on biscuits as well.
I guess they just shoved whatever they had into the bucket so they could complete the order.
Ordered extra crispy but not even close to being crispy.
Extra greasy would be a better term.
Went back to the location and spoke to the manager.
They did provide the pieces of chicken and biscuits I was short changed on but a little too late.
During the time I sat waiting for my order (40 minutes) they seemed to have a difficult time keeping track of the what orders were completed and which ones were pending.
And at times when they did complete an order it was wrong.
If they continue this poor service they will be out of business soon.
Need some serious training on how to manage orders.

First time visit to this location.
Nobody was im the drivethru at around noon this day.
My order taken quickly, the person was nice.
The Chicken was warm at best.
They put in a extra piece as the piece they gave me must have come from retarded chicken as it was odd.
I was disappointed in the foods temperature.
Also, the food didn't have a good taste, it was tasteless, not what I was expecting.
The biscuit was fresh though tasteless.
The green Beans had some flavor and was hotter than the chicken.
NOT the best experience for the $12.00 fee for a number 2 combo.
Ug!

We had Trina as our cashier during the dinner rush.
We needed to grab a bite between our errands and she seemed to be the only employee handling the front.
She ran the register, orders, customers and all our needs with grace and poise.
Every single request was answered in full and with a smile.
The best service under all the pressure of "hangry" customers.
If Trina is there during your visit, rest easy knowing you'll be taken care of!

Reservations