Joy Bowl Poke Springfield

Name: Joy Bowl Poke Springfield
Address: 455 A Breckwood Blvd, Springfield, Massachusetts, 01109, US
Telephone: (413) 455-1280
Price range: $
Rating: 4.40

Hawaiian restaurant, Asian restaurant, Health food restaurant, Japanese restaurant, Poke bar, Salad shop

Contact Info

Location: 455 A Breckwood Blvd, Springfield, MA 01109
Located in: Breckwood Shopping Center
Phone: (413) 455-1280
Price range: $

Opening hours

Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm
Sunday: 11 am-9 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Healthy options
Quick bite
Salad bar
Vegan options
Vegetarian options

Lunch
Dinner
Seating

Toilets

Casual
Trendy

Family friendly
LGBTQ+ friendly
Transgender safe space
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

High chairs
Kids' menu

Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

Ordered the salmon bowl (add Tuna) for delivery.
The bowl arrived completely plain without any of the toppings added in the order.
The salad was just a few pieces of wilted lettuce.
Portion size was small.
They didn't include any of the utensils requested in the order.
Overall very disappointed, not just on price and quality, but delivering something significantly different than what I ordered.

Owner response

Hi we are sorry to hear about your bad experience from out restaurant.
We just check your order from Uber eat and you ask for remove all the toppings that why it only have lettuce on it We sorry there have no chopsticks in the bag we hanged in to the driver she probably forgot at her car .
We did make it right as your request .
We apologize for any inconvenience.
So if u can please delete it and email us we can offer you an new order

I’m not one to complain but when you have someone training and the person training is too busy on their phone that’s a problem.
The person handling my food had one glove on and she was holding her phone with that hand.
Her other hand had no glove and her fingers were touching the food in my bowel.
I just don’t think that’s sanitary.
Also I signed my receipt and asked for my customer copy and was told that they don’t give customers copies of there receipts.

Owner response

Hi Kimberly we are so sorry about your bad experience at our restaurant .
Our new employee have not followed up our rules .
We will make sure improve our service.
I’m looking forward to serving you again with our nice customer service.
U also can email us ur concert

We have been getting there bowls for years and all I can say is shame on them.
They went with smaller bowls and raised the prices even more.
You go there and they are out of the topping mostly so not even getting your moneys worth.
I know food prices have gone up and chalk that for the reason the first two price increases but now another on with smaller bowls.
Quality has gone way down hill two.
Another use to be good business

Owner response

Good morning and thank you for your feedback.
We sincerely apologize for all of the issues that you experienced.
We had always use a same size of 24 oz bowl .
Please send us a private message, as we would like to discuss this matter further.
We apologize again and hope to hear from you soon.
Thank you and have a wonderful Sunday.