Restaurant, Asian restaurant, Japanese restaurant, Ramen restaurant
The restaurant aesthetic was architecturally gorgeous with great use of wood, glass, and metal in the lighting, shelving, furniture and decor.Food-wise? Absolutely tasty and delicious! Service? Spot on and consistent.Our server was amazing and it made our first time visit even more awesome! As far as going back, hell yes I would go back!
Tasty ramen but poor service and terrible operations ruined the experience.Disorganized and strange, poor manner of running the restaurant.The original tonkotsu is the ramen to order but not the BEST in Phoenix like other reviewers have indicated.Having tried the majority of ramen restaurants in metro Phoenix, Jinya does NOT make the list of top 5. Cons: - Was not greeted or acknowledged at entrance.We had to wait a while before someone even came to say hi and put our name of the wait list - Servers were not pleasant, acted annoyed at us and overwhelmed in general by the busyness - Had to wait several minutes to get anything asked for (e.g., straws, soy sauce, check, etc.) - Forgot to bring us the side of noodles we ordered - Several tables left messy and unbussed for long periods of time (servers serve plus bus their own tables).See video that shows 3 unbussed tables at the same time during our experience. - Cocktail menu does not list the ingredients of the cocktails! - Yuzu margarita was uninteresting and tasted terribly artificial - Crispy rice with spicy tuna appetizer arrived cold and tasted like it had been left a while before served.Nothing interesting about this appetizer! - Was charged an extra $1.80 for “Kaedama thick” which I assume is their rich sauce without asking for any upgrades or changes! This extra charge isn’t even listed on the menu as an option! - Experienced several frustrated parties waiting for a table as the staff behaved completely overwhelmed with a full house Pros: - Good-tasking original tonkotsu ramen - Easy, close parking - Kids menu - Kid-friendly atmosphere - Large vegan & vegetarian menu Non- authentic, artificial hype here.I suggest trying some REAL amazing ramen in California like San Diego area and then compare to Jinya. Sorry, lots of improvement needs to be made!
The food was really good and reasonably priced.The staff was very nice, the waiter very attentive.The ambiance is nice, with pretty decor. I would have given a five star to atmosphere but the music was extremely loud.More like nightclub volume.It made it difficult to have a conversation, taking away from an otherwise great dinner experience.
Sushi restaurant
4750 N Central Ave #150, Phoenix, AZ 85012, United States