Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
At Jack in the Box on W Thomas Rd in Phoenix, diners can indulge in an array of fast food options that include breakfast favorites, burgers, chicken, and delectable desserts. While the casual atmosphere welcomes families and groups alike, recent reviews highlight mixed experiences with service and staffing. The restaurant prides itself on accessibility with thoughtful features like wheelchair-friendly entrances. Despite some challenges, loyal customers appreciate the active military discounts and the convenience of late-night dining, making it a go-to spot for a quick bite.
Food & drink
Vibe
Comfort food
French fries
By owner
Street View
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Menu 3
This jack-in-the-box locations is one of the best I had a frustrating experience with another hack in the box and when I can here to this particular location they were friendly fast and accommodating! I didn’t get the name of the gentleman that helped me out but he was awesome!
Owner response
Thanks for the awesome review. See you next time.
I've went to the drive thru a few times in the last month at 3.am.and was told they are only doing orders for door dash and uber eats.SMH! What is the logic! I am a paying customer. That's isn't 24 hours for cash paying people.. talk about either being rejected and feeling embarrassed.
Owner response
We apologize for the inconvenience, Sharon.We should be running smoothly from the kitchen to the pick-up window.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.
I went today for lunch to get me the combo 11, home style chicken club tasted like burger king's microwave chicken burger, I did not like it.
Owner response
Hi Antonio, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
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