Jimmy John's

Name: Jimmy John's
Address: 2345 Grand Blvd #103, Kansas City, Missouri, 64108, US
Telephone: (816) 421-8900
Price range: $
Rating: 3.50

Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant

Location: 2345 Grand Blvd #103, Kansas City, MO 64108, United States
Located in: Floor 1 · Grand Complex
Phone: (816) 421-8900
Price: $

Opening hours

Sunday: Closed
Monday: 10:30 am-5 pm
Tuesday: 10:30 am-5 pm
Wednesday: 10:30 am-5 pm
Thursday: 10:30 am-5 pm
Friday: 10:30 am-5 pm
Saturday: 10:30 am-5 pm

Delivery

Sunday: Closed
Monday: 10:30 am-5 pm
Tuesday: 10:30 am-5 pm
Wednesday: 10:30 am-5 pm
Thursday: 10:30 am-5 pm
Friday: 10:30 am-5 pm
Saturday: 10:30 am-5 pm

Food & drink

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Menus and Prices

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Reviews

We went at 11:30 on a Wednesday, just before the big lunch rush.
It was steadily busy the whole time we were there, but they had our order perfect and ready to go in about four minutes! We are definitely keeping this on our list, when visiting Children’s Mercy, just a three minute walk away.

Owner response

Love your love! We’d like to share this with the store’s owner.
Could you please share your feedback with our customer service team so they can pass it on: http://bit.ly/JJsFeedback

Ordered from here three times sinces it's across the street.
All three times my order has been wrong.
Two times I got an entirely different and cheaper sandwich without the customizations I paid for either.
Definitely didn't grab the wrong order either, double and triple checked that each time.
Final times it was the right order but without the special dressing and in its place a ranch packet like they were out of the correct stuff and instead of offering some concession just decided to give me a completely different one. Now I have to drive significantly further and out of my way to go to a different location because I'm never going back to this one.

Owner response

We are sorry for your experience and we want to share it with this location’s owner.
Could you please share your feedback here: http://bit.ly/JJsFeedback

I walk in tell the man who goes on to call himself the manager hey sir I'm pretty sure I ordered here.
He stares at me so I'm like okay he needs more information. I say I got no notification. He continues to stare at me.... I'm now uncomfortable I saw okay ugh can you you help me.
I recapped what I told him agian.
He says so what do you need those are questions...
Now I just want to find my food and get away from this strange guy...
SO I APPEAL to the other employee who was kinda watching the tail end of the situation.
He finally asks me was it pick up I say yeah he points at a rack behind me in the corner with my glorious food. After I looked at my food I asked for said manager that's why it's 1 star he was the manager no didn't get his name.
But if owner cares time was about 4:40ish whoever the first employees is I spoke to on camera that's that man. Hopefully he learns from the situation

Owner response

We are sorry for your experience, that’s not how we roll.
Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.

Reservations