Jimmy John's

Name: Jimmy John's
Address: 2950 N Water St Suites 330, Decatur, Illinois, 62526, US
Telephone: (217) 872-8282
Rating: 3.80

Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant

Located at 2950 N Water St in Decatur, Jimmy John's is a popular spot for hearty sandwiches and quick bites, perfect for a casual lunch or dinner. Diners appreciate the friendly staff and cleanliness, especially the well-maintained restrooms. While the delivery service has received mixed reviews due to timing issues, the in-store experience is consistently praised for its speed and quality. With wheelchair-accessible options and accommodating seating, it’s a great choice for everyone, including families and university students. Enjoy the laid-back atmosphere as you savor some delicious comfort food!

Contact Info

Location: 2950 N Water St Suites 330, Decatur, IL 62526
Phone: (217) 872-8282

Opening hours

Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-9 pm
Saturday: 10:30 am-9 pm
Sunday: 10:30 am-9 pm

Other Business Hours

Delivery

Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-9 pm
Saturday: 10:30 am-9 pm
Sunday: 10:30 am-9 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
No-contact delivery
Delivery
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Comfort food
Healthy options
Quick bite
Vegetarian options

Lunch
Dinner
Catering
Seating

Toilets

Casual
Trendy

Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

This is our preferred location over all others.
The sandwiches are always great, and the staff very friendly.
I have to admit though, I'm not a fan of the delivery.
It always takes far too long, & doesn't follow along with the 'tracker', because of in store priority.
The last order we waited over an hour, only to find out our order hadn't even been started because of in store issues that we weren't made aware of.
I also don't care for the fact that $4 is charged for delivery, yet the hardworking drivers don't receive the fee, OR minimum wage.
That is the definition of corporate greed.
But we appreciated our wonderful driver, Aaron.
Thank you!

Owner response

We appreciate your feedback.
If you have any concerns, please reach out to our team here: http://bit.ly/JJsFeedback

This location always has the fasrest service and best made sandwiches! Definitely the best location. (I either call order in or just walk in.

Owner response

Love your love! We’d like to share this with the store’s owner.
Could you please share your feedback with our customer service team so they can pass it on: http://bit.ly/JJsFeedback

This place sometimes has problems with delivery times because they prioritize the walk-in customers first since the store becomes extremely packed during lunch.
But the food is always fantastic, the staff is always kind and friendly, and the store is always so clean and inviting.
And the biggest thing for me is how clean they keep their bathrooms.
A lot of places ignore the bathrooms and it’s always a very unpleasant experience if you need to use the public facilities.

Owner response

Thanks for the love! We’d love to pass on the positive words to the franchise owner.
Please share your experience with our team here: http://bit.ly/JJsFeedback