Fast food restaurant, Ice cream shop
Dairy Queen Grill & Chill is a beloved fast food haven located at 610 E Snyder Dr in Decatur, IL. With a cozy and casual atmosphere, it's a perfect spot for breakfast, lunch, or a late-night snack. Popular for its creamy Blizzards and robust coffee, this family-friendly restaurant features both indoor and outdoor seating options. While busy evenings can lead to longer wait times, most diners rave about the hearty portions and friendly service. While consistency may vary, the inviting ambiance and extensive menu make it a must-visit!
Food & drink
Vibe
Comfort food
Ice Cream
Burger
By owner
Street View
Menu 1
Menu 2
To start off my frozen blizzard clearly isn’t “frozen” (the whole reason for visiting) fell down trying to place in cup holder and wasted everywhere.I’m already upset it fell but now so have a mess to clean up when it shouldn’t have wasted because it was supposed to be frozen and delivered upside down right??? None of which happened.Then to make things worse my food is COLD.45 min wait for COLD food and what appears to be a kids meal.Sooooo disappointing.I have to put my drink in the freezer and heat my food up.At this point I should have gotten a microwave dinner.This just topped off the night after the long wait anticipation of frozen and hot goodness.I would hope this will be rectified.And i have no idea what’s going on with this ranch.It’s more solid than my blizzard.Time delayed with this review as I was writing it on the wrong establishment.I literally sat in the vehicle to write this review on this experience.It’s that bad!
Owner response
We are so sorry to hear this, C.Please reach out to us at http://bit.ly/1qWPR4a so that we can alert the franchise owner of this restaurant to your concerns. - DQ Fan Relations Team
It’s Dairy Queen, should I say more.This place is always swamped especially in the late evenings.Service can be fast, service can also be slow.When it’s slow, it’s SLOW! I’ve been in the drive though for 10 mins with 50 cars.I’ve been in the drive through for an hour with 5 cars.Depends on if they have a full staff or not.Which is generally never.However, 95% of the time the food is great, tasty, and hot.So go get you a blizzard!
Maybe the largest and nicest DQ I have been in since I was a kid! Good service - quality Blizzard. Tons of seating and a huge freezer stocked with cakes and other classic treats to go.Extensive food menu - will have to try another time - this was strictly a dessert run! Clean washrooms too!
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