Jimmy John's

Ordered 2 sandwiches one was right the other was wrong.
Called to see if I can get my sandwiches and was told to wait and call back in an hour.
I then say nah ill take my money back now then.
Only to be answered with we are too busy I don't have time right now call back in an hour, and hangs up!! I get being busy but if I was his manager he would be fired immediately, wrong sandwich and you want to yell at me for your mistake, good job hope the manager at this store sees this.
the time is 1245 on Sunday July 21st didn't catch his name but there's only two people there working.
A male and a female who claimed to be a manager.
Whether she was or not, not acceptable.

Owner response

Freaky fast more like freakishly trash All jokes aside I ordered a number 13 (jimmy Cubano) received lettuce and tomato on it.
Which isn’t on that sandwich.
And didn’t get the mustard.
And that’s not even the worst part.
They delivered the sandwich to my neighbors across the street.
So my order was sitting on my neighbors porch for 30 minutes until I went outside to look if they had just left it on my porch.
A sandwich shop that promotes fast delivery and didn’t even deliver my order to the right address.
And your job as a Sandwhich shop is to make the correct sandwich.
And didn’t even accomplish that 😂.
I would leave 1 star but this failure was so catastrophic I left you with two.
Do better

Owner response

Definitely best sub ever! The #9 (Italian Night Club) is my go to sandwich because of all the flavors blending so well together but any sandwich you choose won't last long before it's gone.
The staff was amazing as well and my sandwich was made perfectly.
Definitely recommend it for lunch or dinner.
The delivery time is great too.
It always comes faster than expected and is as fresh as going into the store.

Owner response