Sandwich shop, Caterer, Deli, Takeout restaurant
Food & drink
Vibe
Sandwich
By owner
Street View
Menu 1
Menu 2
Very friendly service.I was greeted immediately when I walked in which I loved! The guys making my sandwiches were so kind and helpful even after I made last minute changes to my order. They do not skimp on the meat here! The preparation of my sandwich was nicely done, I couldn’t wait to get home and bite into it.This place is my go to for subs because the meats and cheeses are sliced to order and that just makes the sub so much more enjoyable.
Absolutely horrendous so called "customer service." Used to a decent place and the cheese steaks were and are still fantastic.Only problem is the employees literally "close" whenever they feel like it.They're supposed to be open until 9pm, I tried tonight to order at 8:20 and the order went thru then was canceled.I had ordered thru UberEats and I wanted to know what was up so I called 3x and not one time did anyone answer the phone. This isn't the first time.I called once before weeks ago and those phone weren't answered either and this is the fifth or sixth they wouldn't take an order even tho it was far from closing time.Then they have the absolute NERVE to have a freaking tip jar on the counter. Maybe someone should clue them in to how tips are meant to be made. Not sure how the owner makes any profit with employees that do this. So basically, you're warned.Be aware before you decide to order that it may be closed. (To the owner - I can't claim to have the experience but I DO have work ethic and I DO have common sense so if you ever want to hire someone to turn the place around, get ahold of me.I promise you you'll see a huge difference so fast.)
Owner response
Eva-Marie, we're disappointed to hear your experience wasn't up to par.We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions.Please contact us at or +1 702-487-5656.We're confident that we can turn your experience around, and look forward to getting correcting it!
I had ordered on my mobile app, had certain requests.One of my sandwich had slightly hard bread and had asked for the softest bread.The associate who spoke to me said they provided their best.I had asked for a wrap instead and they were happy to help.They acknowledged my concern and fixed the problem.I was even offered a free Cookie for the inconvenience.Great staff, great service.
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