Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant
I’m sorry but the young black girl making the food caught a major attitude with me because she made my food wrong????? After I specifically asked to have them bring the hot sandwich over because I like a lot of toppings… and when I opened it, she probably thought I would just leave with it.It was missing at least two more toppings, looked like she punched it and when I said thank you and didn’t ask for a remake because I understand service jobs… she ignored me.Yikes!!! I can live without the sandwich.I will not be returning!!!!
Owner response
Thank you for taking the time to give us a review.We sincerely apologize about the issues you experienced, and we hope to make this right.Please reach out to subsofcarolinascare@gmail.com so we can rectify this issue.
As a vegetarian, I love the number 14 Veggie Sub.However, some of the staff At Jersey Mike's are insensiative, make cracks about my vegetarianism, and won't wipe off the slicing wheel of meat scraps before they slice the vegetables for my sub.I have also had it happen that the bread was stale.Furthermore, the corporate office has had nothing to say when I have registered complaints with them, something which I found very telling.All that said, when conditions are right, you can't beat a veggie sub at my Jersey Mike's!
Owner response
Hello Tom, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do.We look forward to providing you with more great experiences in the near future.Sincerely, Samantha
This location is by far the rudest I’ve ever encountered.I will continue to go to Jimmy John’s right down the street from this Jersey Mike’s.They are much nicer, & treat everyone that comes in the store with politeness.
Owner response
I, we are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service.However, it does seem that we failed to meet your expectations.We apologize for this issue and hope you’ll reach out to Samantha, our Customer Care Representative, at Subsofcarolinascare@gmail.com to make this right.
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