Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant
Food & drink
Vibe
Burrito
Wrap
Sandwich
Cheesesteak
By owner
Street View
I went to this Jersey Mike's for the first time this season and was pleased at the changes it has made over the past year.The restaurant was very clean.The attitudes were very pleasant and Ashley the new manager has really made a positve addition to the stores atmosphere.I'm really glad I made the decision to come back and give them another chance this year.Moving forward I will be back.
Owner response
Lynn, Thank you for taking the time to share your experience.We're always happy to help so don't hesitate to contact us if you ever need anything.We hope to become one of your favorites.Let us know what we need to do to earn your continued loyalty.We look forward to seeing you again soon.
Absolutely outstanding service from the manager at Jersey Mike's! I recently had a missing receipt situation and even days later, the manager went above and beyond to locate it for me.Their dedication to customer satisfaction is truly commendable.Thank you for your exceptional service!
Owner response
Hi Kelley, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service.Please let us know what we can do for you in the future.
Poor management.I was confused if I actually walked into a Jersey Mike's.They allow their employees to tie their shirts up with bellys showing.The other one is cooking while touching their phone and calling someone.Just thinking about the fecal matter on the phone.They allow customers to come to the back area to flirt and ask for employees' time off work and proceed to wait outside.I didn't come to see a girl's belly and piercing inches away from putting fresh ingredients in my sandwich.Maybe at hooters.Sad that it felt uncomfortable and unsanitary
Owner response
Thalia, Thank you for bringing this matter to our attention.We are very disappointed that we've failed to deliver the experience you expect.Your satisfaction is important to us and we would appreciate the opportunity to learn more about your experience.Please don’t hesitate to reach out to our Area Director John at 267-530-1541 or dyawney@gmail.com when you have a moment. Kindest regards, Jersey Mike’s Subs
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