Mexican restaurant
My husband and I love trying new restaurants (especially ones that serve Mexican food) but we were very disappointed with our lunch experience here.First off the woman taking our order was not friendly and it seemed like she wanted to be anywhere other than where she was.The prices were exorbitant and the food quality just wasn't worth it.Both my pizza and my husband's tacos were burnt on the outside and other than raw onions that's the only flavor we could taste.The rice was undercooked and flavorless.
Owner response
Debra, please email us at JavisTacosAndMore@gmail.com so we can learn more about your experience and do our best to make it right.
Usually love Javi’s and would consider myself almost a regular.I get al pastor tacos.This time the looked different than normal and the meat was ‘refrigerator cold’. I did not eat more than a bite.Only posted this because I like this place and would hate to see this become a trend.
Owner response
Hey Nick Henning, We truly appreciate your loyalty and the fact that you've made Javi's Tacos a regular spot of yours.It concerns us deeply to hear about your recent experience with the al pastor tacos not meeting the high standards we set for our food, especially in terms of temperature and presentation.This is definitely not the norm at Javi's, nor do we ever want it to become one. Thank you for bringing this to our attention.We're committed to ensuring all our dishes are served with the utmost quality and care, and your feedback is crucial in helping us maintain and improve our standards.We'll address this issue immediately to ensure it was an isolated incident. We hope you'll consider giving us the chance to make this right and to continue enjoying the al pastor tacos and other favorites as you always have.Your satisfaction and trust in us mean everything. Looking forward to welcoming you back soon and exceeding your expectations. Warm regards, The Javi's Tacos Team
I didn't really care for the meat (Birria was good, but the asada was meh), but everything else was super fresh and tasty, including the sauce.Lots of topping options which is nic.The salsa was top notch.
Owner response
Hey Deovandski Skibinski junior, Thank you for your review and for sharing your thoughts with us.It's great to hear that you enjoyed the freshness and taste of our offerings, especially our salsa and the variety of topping options! We're sorry to hear that the asada didn't quite meet your expectations, though we're glad you found the Birria to your liking. We appreciate your feedback on the meat options, as it helps us focus on improving and ensuring all our dishes meet the high standards our guests expect.We're thrilled you found other elements of your meal enjoyable, and we hope to impress you all around on your next visit. Thanks again for your insights, and we look forward to serving you more top-notch salsa and delicious dishes soon! Warm regards, The Javi's Tacos Team
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