Jason's Deli

Name: Jason's Deli
Address: 10321 Katy Fwy, Houston, Texas, 77024, US
Telephone: (713) 467-2007
Price range: $$
Rating: 4.40

Restaurant, Deli, Family restaurant, Salad shop, Sandwich shop, Soup restaurant

Location: 10321 Katy Fwy, Houston, TX 77024, United States
Phone: (713) 467-2007
Price: $$

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Vibe

Panini

Street View

Menus and Prices

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Reviews

So we've been coming here for a long time.never had any issues until today when we went to go get food.
I got mine but my friends never cam out.
He went to get it from where they hand over the food and the lady couldn't understand him and threw his food away right in front of his face.
This is why you shouldn't hire non speaking English people who can't understand simple tasks.
Never again

When having a meeting with business leaders I chose Jason's. A large Salad and a sweet tea. The staff was so nice. Here you pick the greens and any toppings. The atmosphere is good not fancy but nice kid friendly. I love it here.

Owner response

Hi Marva, thank you for visiting Memorial City.
We love that you love it here! We are so happy you were satisfied with your visit and can’t wait to see you again soon!

So today, 2/19/2024, I put in an online order at 10:42am for a catering for 12-15 people.
My order was supposed to be here between 11:30 and 12:00.
Its 12:30 and nothing.
So I said let me check my order and see because I did not receive an email stating a problem more did I get a call.
So upon checking my order to see if I put everything in correctly, I noticed that it said order error at 10:42 and held at 11:07.
Why didn't the so called catering manager call me to alert me of a problem? I mean what does it take to be a proper catering manager? It seems to be "who" you know and not "what" you know.
They dropped the ball and then offered to still deliver my order an hour later....NO! Learn how to be a proper catering manager, pay attention to details and communicate.
I will never use Jason Deli for small nor large catering again.
Hopefully you won't drop the ball when refunding me my money.
I should have stuck with Jimmy John's, they never fail me.

Owner response

Hey there Brandi.
Thank you for your feedback.
We’re very sorry to hear that you had this experience.
We occasionally have issues with out system not integrating orders and sending them to out POS.
We take full responsibility for this mistake.
We’d like to make this right.
Please call us at 713-467-2007.
Thank you kindly.